Full stack Linux Systems

Radiant Digital delivers technology consulting and business solutions for commercial and government clients. 

Our flexible delivery model allows us to provide end-to-end solution delivery, single project execution, and, or strategic resources. 

CMMI Maturity Level III and ISO 9001 – 2015 certified.

Job description:
Our Global Technology Solutions group is looking for a Senior Systems & Software Engineer to partner with various business teams to support the rollout of an AIOPS alerting intelligence platform. The candidate will leverage some of the latest AIOPS technology to develop a holistic approach to enhance systems and application reliability with a focus on superior customer experience.
The ideal candidate will collaborate with the infrastructure and application teams to discover alerting sources utilized, and how those sources are related to application health, with a focus on observability. Advanced knowledge of system architecture, monitoring, logging, alert content structures, data analytics, application development, testing, and operational stability will help transform the way the teams operate today. The candidate will possess advanced scripting and coding capabilities to develop artifacts for alert & event correlation ingested from diverse monitoring sources and leverage AI/ML to automate recovery actions.
Five or more years of experience as a full stack Linux Systems/Application Support Engineer
Familiarity with Tomcat, MySQL/Percona support and SQL queries, RHEL, RabbitMQ, Elasticsearch, nginx, haproxy
Understanding of HA design, cross-site replication, local and global load balancers, etc
Experience with Security Hardening & Vulnerability/Compliance, OS patching
Strong knowledge of performance monitoring, metrics, capacity planning, and management
Hands on Scripting & Programming - REACT, Java, JavaScript, Python, bash, Ansible, YAML, etc.
Understanding of data parsing and regex syntax
Experience with application onboarding - capturing requirements, understanding data sources, application relationships, manage meetings, training, etc
Familiarity with Splunk, HP OMi/Infrastructure agents, APM/New Relic, Oracle OEM, Catchpoint, syslog events, SNMP events, Zabbix, ServiceNow, etc
Understanding of CMDB and asset relationships, topology maps, and alert enrichment
Develop new processes to prevent problem recurrence and automated recoveries
Strong data analytics and centralized reporting (ex. Grafana dashboard integration)
Identify opportunities to improve architecture/engineering practices
Strong skills in creating documentation - engineering runbooks, support procedures, user onboarding and support documentation
Familiarity with Confluence and JIRA
Mentor staff to replace manual processes with automation
Collaborate across all levels of the organization to drive the SRE model
Familiarity with supporting enterprise container based platforms
Data ingestion & enrichment from various sources, webhooks, and REST APIs with JSON/XML payloads
Strong knowledge of Unix/Linux based systems, and experience troubleshooting applications running on these systems
Experience with software design lifecycle, including testing, implementation, and delivery
Ability to apply a systematic approach to solve problems with a sense of ownership and drive through resolution
Ability to recognize and identify root cause events in order to assist application teams and train the AI/ML
Effective communication skills with the ability to articulate technical details to diverse audiences