Functional Analyst

Functional Analyst #690

Clearance: Ability to obtain a public trust.

Dev Technology is looking for a SharePoint Developer with direct, hands-on experience providing resolution of SharePoint collaboration issues. This employee will support a migration and upgrade from SharePoint 2016 to SharePoint Online for a customer’s intranet site. The best candidate will enjoy working as part of a team, bring attention to detail, and seek to solve problems for our Government customers.

What You'll Be Doing:

• Migrate SharePoint 2016 intranet sites to SharePoint online using Sharegate.
• Provide on-site Tier 2 support for resolution of SharePoint collaboration issues. Tier 2 support is defined as issues escalated by the CFTC Customer Support Center for advanced support requiring experience with specific SharePoint collaboration functions. Customer support issues are routed and tracked utilizing the Footprints software package.
• Assist SharePoint collaboration end users in establishing, utilizing, and maintaining collaboration sites, including the managing of permissions, lists, views, libraries, and web parts
• Create workflows to automate forms and business processes using out-of-the-box SharePoint
• Create forms to automate business processes using either out-of-the-box SharePoint, InfoPath, or other forms technology available at CFTC
• Troubleshoot SharePoint collaboration issues to root cause and complete and/or coordinate fixes
• Manage and maintain existing SharePoint collaboration knowledge-base, including how-to guides, site owner lists, and collaboration wiki
• Assist in the development and provision of SharePoint collaboration training to end users
• Communicate with ODT staff at all levels to troubleshoot issues, facilitate problem resolution
• Develop and follow governance to support a consistent and structured collaboration environment
• Support testing and troubleshooting of SharePoint 2016 content migration to SharePoint Online

Required Education, Experience, and Skills:

• Bachelor’s degree and at least 3 years of SharePoint Collaboration experience in a professional setting
• Ability to establish, utilize, and maintain SharePoint Online sites
• Previous experience migrating SharePoint sites with tools such as Sharegate
• Familiarity with Azure Cloud environments is preferred
• Ability to manage permissions, lists, views, libraries, and web parts
• Ability to create workflows to automate forms and business processes using out-of-the-box SharePoint
• Ability to customize SharePoint using JavaScript, JSLink, and other scripting languages
• Ability to work independently with some supervision on user project requests to gather, assess and implement requirements
• Excellent verbal and written communication skills
• A natural curiosity and eagerness to learn new skills

Preferred Skills and Experience:

• Experience with PowerApps and Power Automate preferred