FUNCTIONAL ANALYST

Find your more with Mohawk!

At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing, and more opportunities for our people.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Come find your "more" with Mohawk!

What we need:

Mohawk is looking for a Functional Analyst who can do more for all Mohawk North America brands across residential, distributor, and builder multifamily divisions.

This position will be responsible to consult with functional groups within the IS organization to communicate and clearly define business needs, contribute to the long-range system plans and ensure products and services are aligned with business needs. Solicits customer requirements through interviews, workshops, and/or existing systems documentation or procedures; evaluates requirements for enterprise business application integration, service activation, and delivering new or modified software system enhancements and/or integration solutions.

Conducts and analyzes business and information technology processes and prepares essential groundwork. Keeps project managers, relationship managers, consultants, and other stakeholders informed of project status and scope changes, potential risks, and other issues of importance. Participates in mid-level to complex projects within the business unit. The project scope includes medium to high dollar and medium risk. May lead department-level projects of low - medium scope and risk.

What you'll do:

• Leads technical and functional efforts associated with the implementation and maintenance of customized functional solutions that meet corporate-wide needs; Consults with business unit project sponsors to plan and perform the analysis of complex company activities and/or functions and guides the subsequent design and implementation or improvement of existing systems.
• Studies and tests the interactions between systems to take advantage of new or more effective ways of providing needed information. Solicits client/customer requirements through interviews, workshops, and/or other existing system documentation or procedures to develop and conduct systems requirements, definition, testing, training, implementation, and support; works with IS technical colleagues to conduct and analyze preliminary business and information technology processes and to prepare the groundwork to meet customer technology needs.
• Uses industry and project management standard analysis techniques such as data flow modeling, use-case analysis, workflow analysis, functional decomposition analysis, data modeling, and object modeling, to assess client/customer requirements, develop test schedules, review testing plans, track/document results, and to make recommendations to IS and business unit management accordingly.
• Documents the results of analysis activities using appropriate templates or analysis tools; creates modifies, and maintains procedures, process flow charts, and reports using various report writing and presentation tools. Develop, document, and maintains best practices, project standards, procedures, application, quality objectives, and "lessons learned", including metrics for assessing progress; ensure that applications systems are developed in a way that complies with architectural standards and established methodologies and practices.
• Acts as a liaison, between IS and assigned functional business units; maintains effective working relationships, ensures customer technology needs and support are addressed effectively and efficiently; maintains an appropriate level of communications, interaction, and follow-up with the business unit to proactively identify and make recommendations to address needs and resolve issues.
• Initiate both group and one-on-one meetings with senior management to gain a clear understanding of business drivers and functional requirements

• Performs other duties as required.

What you have:

• Bachelor's degree in Computer Science, Business Administration, Engineering, or related discipline with an information technology focus. MBA preferred or an equivalent combination of education and training that provides the required knowledge, skills, and abilities to perform the essential functions of the job.
• 4+ years of job-specific work experience with demonstrated professional growth and achievement. Experience must include:
• Minimum of 2 years of Pricing Analyst / SAP experience in a multi-functional environment
• Worked on Customer & List Pricing, Approval, Promotions & Quotes- Prior work experience in an organization of comparable size, business diversity, scope, and complexity is a plus
• Proficient in using PC, Internet, and Microsoft Office (Word, Excel, Access, PowerPoint), etc.

What you're good at:

• Excellent oral, written, presentation, and interpersonal communications skills; ability to effectively exercise tact, discretion, judgment, and diplomacy when interacting and/or negotiating with internal and external customers, and senior management, and ability to communicate with others in antagonistic situations using appropriate interpersonal styles and methods to reduce tension or conflict and maintain professionalism per corporate standards
• Ability to present and explain technical information in a way that establishes rapport persuades others and gains understanding.
• Ability and willingness to accept responsibility, willingness to challenge established practices and draw relevant conclusions, including the persistence and willingness to take a calculated risk, to stimulate, market, and sell new ideas within the organization.
• Ability to work effectively in a diverse work group, to achieve results through team efforts, and the desire and ability to motivate, persuade and direct the activities of others.
• Ability to act as a managerial advisor on professional and technical issues to reach decisions; ability to manage conflicting demands for resources through negotiation.
• Ability to perform in a high-pressure environment and/or crisis and render good decisions to resolve problems, maintain safety and ensure adherence to the Corporate Code of Conduct.
• Consistently proven ability to manage/implement projects and contributes to concept development
• Analytical and investigation skills
• Working knowledge of data and process modeling
• Grip over database concepts like DBMS, ETL, and SQL
• Providing strong attention to detail and accuracy to daily tasks, as well as special projects

What else?

• Normal office environment
• While we're a primarily in-office team, we thrive on flexibility and ensuring our people can balance personal and professional time
• We're located in a pretty great spot - check out this video to see what we mean

#LI-HD1

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant

Nearest Major Market: Calhoun