Functional Consultant - REMOTE

Jobgether · Idaho

Company

Jobgether

Location

Idaho

Type

Full Time

Job Description

Team: General

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Functional Consultant - REMOTE. In this role, you will provide essential functional support and best practice guidance, significantly impacting how non-profits and educational institutions implement and utilize fundraising software systems. You will lead client projects, focusing on Blackbaud CRM implementations, and work closely with a diverse range of clients, including healthcare systems and cultural organizations. Your expertise in business process design and user training will help drive successful operations and change management. This role is perfect for those with strong communication skills who enjoy solving complex problems and facilitating client relationships.

Accountabilities

  • Guide discovery for project deliverables including software configuration and custom development.
  • Lead technical requirements gathering sessions to analyze client needs and define project scope.
  • Make informed decisions based on client requirements for system configuration.
  • Provide recommendations on software system configuration and process improvement.
  • Educate clients on system functionality and assist during go-live stabilization.
  • Collaborate with project managers and developers to ensure cohesive project strategies.
  • Maintain agile delivery to respond promptly to changing project requirements.
  • Work in customized CRM environments with unique objects and workflows.
  • Assist Sales in scoping new projects and developing cost estimates.
  • Support colleagues with technical assistance and best practices.
  • Engage with the higher education and non-profit community as a thought leader.
  • Requirements

  • 5+ years in higher education advancement or development.
  • 5+ years non-profit/higher ed CRM experience (Salesforce, Blackbaud, etc.).
  • Strong ability to collaborate and lead discussions with technical concepts.
  • Knowledge of philanthropy practices and advancement services.
  • Highly analytical and able to learn new tools quickly.
  • Strong oral and written communication skills.
  • Experience leading user training and testing.
  • Flexibility to adapt quickly to new situations.
  • Commitment to diversity, inclusion, and belonging in the workplace.
  • Benefits

  • Medical, Dental, and Vision insurance with some plans covered 100%.
  • Health Savings Account (HSA) contributions on eligible plans.
  • Basic Life Insurance coverage.
  • 401(k) Plan with a 3% employer contribution.
  • Flexible Spending Accounts (FSA) for health and dependent care.
  • Company cell-phone plans and work-from-home equipment.
  • Wellness program focused on work-life balance.
  • Continuing education time and reimbursement.
  • Apply Now

    Date Posted

    04/02/2026

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