Functional Lead (f/m/d) Platform Ownership & Services

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come and join our global team as Functional Lead (f/m/d) Platform Ownership & Services to keep the entire ServiceNow platform landscape and its interface running and secure with your team.

This role can be filled in the US, Germany or Slovakia. Please upload your application documents in English.

Your tasks and responsibilities:

• You will functionally lead a global team of ServiceNow platform experts
• You will act as speaker for the group and coordinate actions with the other Group Leads for cross-vertical topics
• You and your team will keep the complete platform landscape and its interfaces up and running and secure
• You will ensure platform performance. You will lead root cause analysis and hand over to the corresponding Value Streams for implementation. You will implement methods and tools to monitor performance
• You will create and maintain platform components that are reusable and consumed by the Value Streams and manage capacities of the needed resources
• You will create and maintain relevant policies and best practices with the team
• You will coordinate regular application release management as well as upgrade of the platform to the newest ServiceNow release
• You will develop the competencies of the experts in the group and evaluate needed competencies and skills required when onboarding new team members (internal or external)
• You will facilitate knowledge exchange between the experts (community management)

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/de/products-services

Your qualifications and experience:

• You have a degree in computer science, business informatics or a comparable field
• You have many years of professional experience with SaaS platforms such as ServiceNow
• You have profound experiences in leading diverse groups / teams
• You have already gained extensive experience in the agile environment and have comprehensive knowledge of the SCRUM and SAFe methods

Your attributes and skills:

• You already have extensive experience in international and intercultural cooperation. Therefore, you bring along business-fluent English skills. German language skills are an advantage
• You have a personal affinity for the digital world and modern cloud-based technology
• You are characterized by strong analytical skills, self-initiative, motivation, and the ability to work in a team
• You communicate confidently at all organizational and work culture levels, demonstrating your ability to assert yourself
• We learn passionately - you always strive for improvement and perfect quality and are willing to go the extra mile

Our global team:

Siemens Healthineers is a leading global medical technology company. 68,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture:

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That's why we invite you to take on new challenges, test your ideas, and celebrate success.

Check our Careers Site at https://www.siemens-healthineers.com/de/careers

As an equal opportunity employer, we welcome applications from individuals with disabilities.

Wish to find out more before applying? Contact us: +49 (9131) / 17 - 1717, if you wish to discuss any initial questions with our recruitment team. The contact person handling this job ad is

Franziska Gubesch.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

Siemens Healthineers Germany was awarded the Great Place to Work® certificate.