Fund Servicing Manager - Vice President

Lead a team in Global Bank Loan Administration, focusing on client satisfaction and operational excellence in trade booking, settlement, and reconciliations.

Job Summary

As a Fund Services Manager - Vice President within our Bank Loans team, you will be responsible for ensuring client satisfaction through the accurate and timely execution of transactions. You will collaborate with senior leadership to meet team objectives, manage daily operations, and improve processes. Your role will also involve managing credit facilities, addressing client issues, and ensuring the team is aware of tasks and deadlines.

Job Responsibilities

- Ensure accurate and timely booking of Bank Loans transactions; collaborate with leadership on team goals.

- Oversee daily operations, manage credit facilities, and resolve client issues.
- Review team processes, ensure task completion, and communicate instructions effectively.
- Assess new product feasibility and ensure SLA deliverables.
- Adhere to controls, onboard new funds, and conduct cross-team training.
- Hold regular meetings and coordinate with other JPM Fund Services areas.
- Ensure efficient processes and participate in strategy execution.
- Understand NAV delivery and interface with management and clients.
- Proactively identify and resolve issues, maintaining quality and accuracy.
- Exhibit excellent interpersonal and customer service skills.

Required Qualifications, Capabilities, and Skills

- Bachelor's Degree or equivalent experience, with 5 years in operations or related functions.
- Minimum 4 years of management experience.
- Finance-related study or accounting qualification
- Knowledge of financial data providers (e.g., Bloomberg).
- Strong understanding of investment types and process improvement.
- Effective communication with clients and staff motivation skills.
- Detail-oriented and deadline-focused.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.