Future Creative Openings

Critical Mass is a digital experience design agency focused on making the complex simple for our clients and their customers. Our expertise spans Strategy Consulting, Experience Design, Marketing Communications, Implementation, and Marketing Science.  

We are always striving to build our network of talented industry creatives. Our needs are constantly changing, so if you don’t see a role of interest right now, we still want you to share your resume here. You will be added to our network, and we will share relevant opportunities with you as they arise. Please note, you are not applying to an active job opening.  

Who we hire:  

• Creative Directors
• Associate Creative Directors
• Art Directors
• Design Directors
• Visual Designers
• Experience Designers
• Copywriters
• Production Designers
• Art/Copy Teams 

About Us: 

Critical Mass is a team of 1,500 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.

We work with the best—Apple, Nike, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.

We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

Our Values: 

• Honest - Tell the trust and make courageous choices
• Driven - Never stop trying
• Real - Never be fake
• Equal - Treat each other as equals – always
• Purposeful - Make the world a better place
• Inspired - Listen and engage 

The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible!  CM new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.  The ask stems from our want to:

Strengthen opportunity for continuous learning  
Improve collaboration and team relationships.  
Increase employee engagement 

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.