Future Manager Opportunities - Product Management/ Development

You Lead the Way. We've Got Your Back.

American Express invites you to share your resume to be considered for future Manager/ Senior Manager-level Consumer Banking opportunities!

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible and we're proud to back each other every step of the way.

The Consumer Banking Services is a new team within American Express and was created to help guide American Express's expansion into new consumer digital banking products and services that are relevant to our customers' needs beyond the card.

Our Consumer Banking team seeks to expand the concept of Card membership through a relevant, curated set of financial services products that deliver differentiated value. As a new, growing team, we want colleagues who enjoy building from the ground up, work well in a flat organization and like to roll up their sleeves to accomplish common goals.

As part of the team, you will have the opportunity to work collaboratively with high caliber colleagues across the company, putting the customer at the center and taking calculated risks to drive innovation, differentiation, and growth.

Where are these roles located within American Express?

You could be recruited for a role to serve as a key member in several of our working groups. Some of the teams that we are currently hiring for include:

Membership Strategy & Operations - The Membership Strategy Team is responsible for strengthening and evolving the Consumer Banking value proposition, positioning, and marketing platform. This team provides an opportunity to work on high impact projects and launch products that are tied to senior leadership's most pressing business objectives.

Digital Product - The Digital Product team is responsible for launching and managing internally built as well as partner sourced products and services that support the team's vision. The ideal candidate for this team will help define product features, shape the customer experience, and evolve the product backlog primarily for American Express Saving's products.

Deposits - Our Deposits team plays a critical part in our organization as its responsible for managing interest rates on checking, savings and CD products owned by the Consumer Banking Group. This role combines customer and portfolio analysis, competitive insights, and macroenvironmental and monetary policy trends to inform pricing strategies, as well as playing a key role in supporting inputs to the deposit product roadmap.

What you'll bring:

• Ability to work and lead others in a fast-paced environment with competing priorities
• A track record for building and managing positive relationships across diverse group of stakeholders
• Ability to manage big picture with micro perspective
• Passion for customer marketing, payments innovation, and new technology trends
• Ability to conceptualize and sell ideas
• Independent problem solving, strong organizational skills, with great attention to detail, and the ability to multi-task
• Strong analytical, problem-solving/quantitative skills
• Curious mindset to navigate white space
• Proficiency in analytical and presentation tools, including Excel and PowerPoint
• Excellent written and verbal communication skills

Preferred Qualifications:

• Define the digital product roadmap, new features, scope and prioritize the backlog
• Partner with engineering, design, and user research to define user stories, user experience, and conduct user testing
• Collaborate with internal teams and partners to launch digital products and features, handling in-market digital products post-launch
• Develop positive relationships with essential team members including Servicing, Product Development, Legal, Compliance, Finance, Marketing, and Technology
• Maintain pulse on external digital product development trends, marketplace dynamics, and competitive landscape to inform continuous product evolution
• Experience with consumer banking products
• Experience working with external partners /strategic partnerships
• Retail banking knowledge/experience

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.