Future Opportunities: Senior Manager-Digital Product Management

You Lead the Way. We've Got Your Back.

American Express invites you to share your resume to be considered for future New York based Senior Manager-level Product Development opportunities! Please note this is not an active requisition/interview process but an opportunity to submit your resume for opportunities coming in 2023.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Where are these roles located within American Express?

• Global Consumer Services Group: Global Consumer Lending

The Global Consumer Services Group (GCSG) is responsible for growing our consumer business worldwide, strengthening our global leadership position in the premium space, and delivering exceptional, differentiated customer experiences. GCSG comprises local sales and marketing, travel and lifestyle services, and global consumer products including lending, co-brands, and premium products and benefits.

What you'll do

• Lead the launch of new Marketing capabilities and revenue driving treatments
• Critical participant in concept development, feasibility assessment, and end-to-end customer experience design
• Understand business objectives and customer needs, and identify creative ways to leverage capabilities and develop new solutions to meet those needs
• Lead Consumer-wide pivotal initiatives to drive business results, improve customer experiences, and increase agility in product development
• Lead intake and assessment of new demand, and facilitating trade-off options and decision-making
• Continuously improve the investment planning and product development processes to drive greater efficiency, agility, and effectiveness

What you bring:

• You are solution focused, results-driven, and show up with passion and enthusiasm. You are comfortable working in an innovative and fast-paced environment and can simultaneously drive multiple projects- you are a self-starter, organized, appreciate the details, and hold yourself accountable for delivery.
• You have excellent communication skills with the ability to engage, influence, and drive principled collaboration and alignment - you know how to get the best from cross-functional partners.
• You make sound decisions, even in the absence of complete information. You rely on a mixture of analysis, wisdom, experience, and judgment when making decisions using appropriate decision-making criteria and principles.
• You are curious with an Enterprise growth mentality - you connect the dots and you ask impactful questions. You are not consensus-driven; you thoughtfully, respectfully, and expertly challenge ideas you disagree with.
• You have a positive attitude and maintain a sense of humor in the face of challenges and/or setbacks.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their families with programs and benefits, so they feel supported at every stage of their lives. We provide resources to support our colleagues' physical, financial and emotional well-being, such as our award-winning global corporate wellness program, Healthy Living, and many others including: 20 weeks of Paid Parental Leave, Health (dental and vision), and Life Insurance, Tuition Reimbursement, and 401k with match. Some of our roles even offer flexible work arrangements so you can work how it makes sense for you, without ever compromising quality.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other status protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.