Gaming Performance Manager

Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track!

At Derby City Gaming Downtown, we know success starts with you: our valuable team members. That's why we offer comprehensive benefits to complement your dedication to making Derby City Gaming Downtown such a great place to work and play.

Company Benefits Include:

• 401k (with up to 5% company match)
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account and Health Savings Account
• Complimentary Short and Long-Term Disability
• Complimentary Life Insurance
• Paid Time Off
• Tuition Reimbursement ($4,000 per year for undergrad, $5,000 per year for graduate)
• A Variety of Team Member Discounts (Ford Affiliate Program, Verizon, AT&T, TicketsAtWork, Skechers, Sherwin Williams, Meal Discounts, Free Parking, and more!)
• Fun Team Member Events
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Free Uniforms and Discounted Dry-Cleaning Services
• Round-Table Lunches with General Manager
• Promotions, additional opportunities and the chance for further professional development are also available.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Maintaining required documentation of game moves, maintenance and repair logs, and purchase orders and requisitions for game machine parts and supplies.
• Training of game/gaming technical supervisors and technicians and occasional assistance in troubleshooting various gaming terminal malfunctions. Delegate authority and assign responsibilities.
• Responsible for reviewing reports and statistical data for malfunctions or other problems and implementing appropriate maintenance and repair lists.
• Keep and maintain gaming floor systems and files.
• Maintain property CAD drawings for use by various departments.
• Analyze and recommend optimal gaming floor changes based on current trends.
• Adheres to regulatory, departmental, and company policies in an ethical manner and endorses business objectives, ethics and values of the company and property.
• Review department staffing levels to maintain budgeted employment, including interviewing and hiring candidates.
• Developing and evaluating team members within the Gaming Performance department regarding job performance.
• Develop and manage the department's performance metrics, budget and financial results.
• Meet with Departmental Directors and managers as necessary.
• All other duties as assigned.

STANDARDS OF PERFORMANCE

• Management abilities demonstrated in managing the Games technical department profitability.
• Serves as a leader for team members while fostering teamwork, positive morale, motivation, and open communication.
• Oral and written communication skills
• Willingness to assume overall responsibility relative to the performance of the department, work flexible hours and handle high-pressure deadlines.
• Knowledge of state gaming laws and regulations.

EDUCATION, TRAINING, AND EXPERIENCE

• Five to seven years' experience in electronics and maintenance of technical equipment, game machines and supervision.
• A 4-year degree in related fields or equivalent work experience is preferred.
• Prior experience with server based systems or networking.
• Prior experience with Autocad, SQL, Excel and Business Intelligence tools.
• Experience opening a new operation/location is preferred
• Ability to obtain a valid Racing License. (Company will provide application)

Applicants must be 21* or older. Derby City Gaming Downtown is an equal-opportunity employer.

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