General Manager- Services

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Why join the PetIQ Team?

· Great company culture

· Company is in growth mode, come be a part of our exciting growth

Full time employee benefits include:

· Medical, Dental, Vision

· Flex Spending Account

· Company Paid Life Insurance

· 401(k) with Company Match

· Employee Assistance Program (EAP)

· 8 Paid Holidays, 2 Personal Days and PTO

· Short and Long Term Disability Insurance

Job Overview: 

 This General Manager of Services role plays a crucial role in our Services Division, responsible for developing and implementing strategic initiatives to drive future growth and development. This position requires a strong combination of leadership and strategic planning skills along with an understanding of the veterinary industry.

Roles and Responsibilities:

• Comprehensive leadership of key components of the Services Division:
• P&L ownership: working with FP&A partnership to set and achieve budgeted financial objectives quarterly and annually.
• Inclusive of:
• Revenue generated through pet traffic and size of average transaction
• Variable costs including: Labor (staff and Veterinary), Product Costs, and Host Fees
• G&A management including: Marketing spend and HO overhead support (inclusive of shared services)
• Total EBITDA




• Lead effort to update forecast to results on quarterly basis to be included in earnings guidance
• Contributing to 1-3 year vision and financial targets for the division in coordination with Executive Leadership team
• Set strategic direction and lead, manage and hold the team accountable on delivering against that direction
• Leading teams that span across Field Operations, Medical, Operations, Marketing, Procurement, Real Estate and New Business Development
• Work closely with cross functional shared service areas to set strategic direction, inclusive of (Business Analytics, FP&A, Accounting, HR, Marketing Execution, Legal, IT)




• Managing key strategic relationships and contract negotiations, inclusive of:
• Major Retail Partners
• Veterinary industry partnerships
• Diagnostics
• Prescription Fulfillment and data insights
• Inventory fulfillment
• Manufacturing Partners




• People development and leadership
• Continue to enhance capabilities that enable future growth through new business development opportunities
• Develop marketing and campaign strategy

Minimal Qualifications:

• CPG sales experience, Major Retailer Merchandise Experience, Animal Wellness Experience is a plus
• Experience with total P&L responsibility and track record of delivering budgeted results
• Proven experience in a leadership role
• Excellent communication and interpersonal skills
• Strong business acumen with a focus on strategic planning and execution

Education Requirements:

• Bachelor's degree in Business Administration, or a related field; or years of relevant experience 

PetIQ is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, including hair texture and protective hairstyles, such as afros, braids, locks, and twists), creed, caste, color, religion, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, national origin (including ancestry), genetics, physical or mental disability (including obesity, HIV, or hepatitis C status), age, marital status, or honorably discharged veteran or military status, or any other applicable characteristics protected by applicable federal, state, or local law.

By submitting this application, I certify that my answers are true and complete to the best of my knowledge. If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release.