General Operative

Job TitleGeneral Operative

Job Description

Role Profile 

Title:  

General Operative

Reports to:  

Duty Manager 

Context: 

Working within the airport service team, the general operative will be performing duties to ensure equipment availability, health & safety compliance, quality, Maximo reporting and team working is optimised in accordance with agreed timescales.  

Accountabilities 

Vanderlande Values 

Ownership

• To be proficient in aspects of the operation and maintenance procedures. 

• Screening machine IQT testing  

• 1st line response to bag jams 

• Assist Facilities Assistants in cleaning duties 

• Ensuring emergency stop procedures are adhered to 

• Communicating with the baggage control room to effectively resolve issues within the baggage handling system.  

• Have a proactive approach to fault finding

Build Reputation with Customers

Interface to customer in a Professional and Courteous Manner either face to face, telephone, email. 

Ensure contract SLAs are consistently achieved and improved 

Drive to Win 

Ensure contract SLA's are consistently achieved and improved. Assist with planned preventative maintenance, corrective and reactive maintenance in timely manner as required. Record all work done and parts used in CMMS system (Maximo) where applicable 

Team Play 

Provide cover for other team members when necessary. 

Ensure thorough knowledge transfer through sharing of knowledge and information. 

Every day better 

Assist with routine maintenance duties including, but not limited to: operational checks, functionality checks, cleaning, adjustment, lubrication and monitoring. Look to find root cause of issues and find permanent solutions to issues encountered. 

Safe Base & We Care 

Ensure all company legislative Health & Safety regulations and policies are maintained. Work in a safe considerate manner and leave all work areas clean and tidy at all times. 

Skill & Experience: 

 Be willing to assist and learn from a multi-disciplined team in a fast moving environment.  

Good interpersonal skills and able to communicate precisely both in writing and verbally at all levels 

Be computer literate 

Be able to plan and prioritise work load 

Be able to work on own initiative as well as a member of a team 

Be of smart appearance and behave professionally and be respectful to all people 

Work overtime as required 

Essential 

A proactive approach to fault finding alongside excellent communication skills 

Be a team player with a flexible and pragmatic attitude 

Prepared to work shifts including nights

 Desirable  

Previous experience within an FMCG manufacturing or automated warehousing