German Customer Service Specialist

Company Description

Do you speak German? Do you want to work on interesting projects?

Become part of our team and build your career at Sutherland, where every day is a new opportunity for growth!

Your Place in Sutherland Will Lead You to:

🚀 Exciting Projects: Collaborate with inspiring professionals in dynamic fields such as technology, e-commerce, communications, streaming, and hospitality.

📈 Professional Growth: Unlimited opportunities for career development in a supportive and nurturing environment.

🌍 Multicultural Team: Join a talented, multicultural team that shares knowledge and experience.

Job Description

📞 Customer Support in German: Engage with customers via phone, chat, and email, using your problem-solving skills to offer the best solutions.

🔍 Problem Solving: Analyze inquiries and use your creativity to find the best resolutions.

📚 Professional Training: Benefit from world-class training designed to enhance your skills and set you up for success.

Qualifications

What We Value in You:

🎓 Proficiency in German: If you have strong German language skills (at least B2 level), you're ready to succeed.

💻 Tech-Savviness: Basic computer skills and a willingness to learn new tools and software.

💬 Communication Skills: A positive attitude and the ability to communicate effectively.

🌱 Desire to Learn: A passion for continuous learning and self-improvement.

🤝 Team Spirit: Great organizational skills and the ability to work well in a team setting.

Additional Information

Your Benefits:

🏢 Long-term Employment: Secure a stable job with a reputable company that values your potential.

📊 Monthly Performance Incentives and Competitive Pay: Get rewarded for your hard work.

🛡️ Health and life insurance: Comprehensive health and life insurance for your peace of mind.

🏖️ Paid Annual Leave: Plus special wellness days to support your well-being.

⏰ Flexible Working Hours: Opportunity to work part time or on shifts and achieve a healthy work-life balance

🚗 Transport Compensation: Make your daily commute easier with transport allowances.

🍴 Food Vouchers: Enjoy the convenience and comfort of food vouchers.

💼 Paid Training and Coaching: Receive support for your professional development and growth.

📈 Career Advancement: Take advantage of opportunities for growth within the global structure of the company.

Additional Perks:

📈 Option to work from home

📱 Digital Employee Service: Access convenient digital tools for maximum efficiency.

🤗 Psychological Support Program: Benefit from psychological support and special employee discounts.

🎁 Referral Bonuses: Earn bonuses through our "Refer a Friend" program.

🎉 Corporate Events and Team Building: Participate in events that strengthen team spirit and foster connections.

🌐 Relocation Packages: Available for candidates moving from other cities or countries.

Sutherland: A Global Leader in Customer Experience Management for Over 37 Years! With innovative approaches and automation, we ensure the growth of our partners by providing high-quality customer service. Established in Bulgaria since 2008, we have over 2,000 specialists in Sofia, Varna, and Burgas, or working remotely, offering customer support in 17 languages.

Apply now and our talent acquisition team will contact you in order to discuss the most suitable opportunity for you!