Global Category Leader – Facilities

Introduction
At IBM we know that transformation drives change and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities
We are seeking to fill the role of Global Category Leader (GCL) for Facilities within IBM’s Business Process Outsource (BPO) Procurement Services team.

About IBM’s Business Process Outsource (BPO) Procurement Services Delivery Team

As a global leader in Business Process Outsource (BPO) IBM offers a full suite of business to business consulting services. The Procurement Service Delivery Team is the outsource procurement arm of IBM’s BPO offering.

About Global Category Leaders
Global Category Leaders are strategic sourcing experts that drive category strategies best practices revenue growth and exceptional results in their area of expertise. GCL’s are true domain experts with deep market knowledge and sourcing expertise within their category.

GCL’s engage directly with global sales to develop solutions for new opportunities and with delivery teams to provide Continuous category expertise throughout the lifecycle of client accounts.
The ideal candidate will have in-depth working knowledge and command of the following sub-categories

Facility Maintenance Repair and Operations (MRO) Supplies and Services (e.g. OEM spares pipes valves and fittings front-end spares gases lubricants and chemicals industrial supplies water treatment equipment maintenance and repair chemical management etc.).

Additionally candidates should have experience and knowledge in; Facilities Services (e.g. janitorial services guarding services utilities facilities management etc.) Capital Equipment (e.g. HVAC production equipment material handling equipment etc.) Design and Construction Services (e.g. architectural services construction services trade services project management etc.).

Required Technical and Professional Expertise
– 15+ Years Procurement or Supplier/Management experience together with deep expert knowledge of facility maintenance repair and operations (MRO) supplies and services (e.g. OEM Spares Pipes Vales and Fitting Front-End Spares Gases Lubricants and chemicals Industrial supplies Water treatment Equipment maintenance and repair Chemical management etc.).
– Demonstrate deep technical knowledge pf MRO supplies and MRO Services.
– Demonstrate experience with contracting models and business terms specific to MRO Supplies and MRO Services.
– Demonstrates knowledge and understanding of market forces that affect MRO Supplies and MRO Services.
– Demonstrates deep category knowledge experience and expertise in MRO Supplies and MRO Services.
– Exhibit mastery over procurement practices including sourcing soliciting analyzing negotiating and contracting services.
– Demonstrates global experience in developing category strategies that meets the cultural logistical and financial needs of Clients.
– Develops and deploys expert procurement project strategies.
– Ability to determine category maturity level of a procurement organization with limited information.
– Demonstrates expert negotiation skills.
– Skilled in data analytics.
– Expert level skills in Excel Word and PowerPoint.
– Skill fulll face to face with stakeholders to communicate convey and influence clients and key stakeholders in category practices strategies and approaches.
– Has demonstrated a level of market eminence commensurate with their level of experience.
– Must be able to work collaboratively and cooperatively with sales account leadership clients and other business stakeholders to meet the needs and demands of IBM and its clients.
– Able to develop and deliver formal training and provide mentoring to staff.
– Experience presenting to and influencing executive level and operation stakeholder.
– Candidates must be willing and able to travel to client locations based on business requirements. Peak client travel may be up to 4 days/week and 3-4 weeks per month (e.g. early months with a new client); however steady state travel is purposeful in nature and often less frequent (e.g. 2 weeks per month in most roles).

Preferred Technical and Professional Expertise
– Experience in inventory management storeroom operations management engineering or technical experience in a manufacturing facility.
– Experience in consulting or other outsourced business process.
– Experience training upskilling and mentoring of staff.