Global Compliance Ops Associate

About Passport:

At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences.

What you'll do:

• Review customs and billing data to identify discrepancies and errors
• Data Entry (Duty Drawback, Reconciliation)
• Validate accuracy of inputs we use to calculate total landed cost
• Duty & tax recovery
• HTS Classification (Product catalogs, Shopify, Internal requests) 
• Review country-level details and update our source data when info changes (e.g. Brazil changes the import tax percentage)
• Customs data integrity projects (Review of descriptions, HS codes, COO)
• Become an expert on the Passport product, while keeping up with industry trends and news

What we're looking for:

• 1+ years work experience with HTS classification 1+ years of International Logistics experience
• Ability to manage Data Entry Projects 
• Understanding of Duty/Taxes, COO & Free Trade Agreements
• Strong English written and verbal communication skills
• Willingness to take on any task big or small
• Self-motivating team player who can work cross-functionally and multi-task
• Resourceful - you might not have all the answers, but you know how to find them or who to ask for help
• Creative problem solving skills that you want to apply in an ever-evolving environment
• Ability to understand and communicate complex problems clearly and concisely to different internal and external audiences (Executives, Marketers, Engineers, Sales People, ICs)
• Located in Philippines, fully remote position 
• Working week - Monday through Friday - 8 hours shift

A sneak peek into our perks & benefits:

- Competitive cash and equity packages

- Travel & Expenses funds for company events

- 100% remote work environment #LI-Remote

- Paid Time Off

- Paid Parental Leave

- Monthly team get-togethers - bring on the Zoom comedians, pop-a-shot contests, and sip ’n paints!

- Quarterly team (virtual) gatherings and annual team offsites

- Learning & Development Fund for upskilling or products to improve your day-to-day work life

- One time remote work stipend to up your WFH game

- Teammates around the world in 8 different time zones!