Global Education Coordinator

QUALIFICATIONS: 

Education: 

• Bachelor’s degree required; Master's degree in International Studies, Intercultural Communication, International Business, Higher Education Administration, or a related field is preferred. 

Experience and Training: 

• Demonstrated excellence in customer service and professional communications. 

• Experience studying or working abroad. 

• Experience with programming, budgeting, and recruiting related to study abroad. 

• One to two years of experience in an institution of higher education and/or with working with various constituents in a professional environment. 

Knowledge, Skills, Ability: 

• Strong public speaking, presentation, technology, and social media skills. 

• Familiarity with best practices related to education abroad. 

• Excellent interpersonal communication skills; ability to build rapport with students and faculty. 

• Creativity and familiarity with graphic design software and techniques. 

• Crisis management skills. 

• Knowledge of world geography, global issues, and/or languages. 

ESSENTIAL FUNCTIONS:   

• Serve as the main point of contact for students applying for faculty-led study abroad programs and for students unsure about which type of program best fits their needs and goals. 

• Serve as the main point of contact for families wishing to learn about study abroad programs and policies. 

• Manage marketing and promotion of all study abroad programs, including social media activities and information session presentations. 

• Manage a portfolio of contracts with educational travel vendors and coordinate billing and payments for faculty-led programming. 

• Manage web-based program brochures, enrollment information, and applications for faculty-led programming using the Via TRM study abroad portal. 

• Develop and maintain information for the HPU Global Education website. 

• Represent the Office of Global Education at campus open houses, preview days, freshman orientations, alumni & family weekends, and scholars’ day events – flexible weekend and after-hours scheduling is required. 

• Coordinate event planning related to global education, including the Study Abroad Fair, Study Abroad Information Sessions, International Education Week, and the International Festival. 

• Greet guests, answer phones, and schedule staff appointments in the absence of front-desk student employee coverage. 

• Assist students with passport and visa applications when necessary. 

• Serve as DSO and remain informed on relevant policies to assist international F-1 students with general questions and needs. 

• Assist Global Education team with outbound student orientations. 

• Serve as advisor for the HPU Global Student Association. 

• Assist with assessment activities for the Office of Global Education. 

• Other related global education duties as needed. 

ACCOUNTABILITY: 

• Position reports to the Assistant Vice President for Global Education 

• Position will supervise student employees and volunteers 

• Hybrid and remote work arrangements are not permitted