Global Head of Broking & Broking Strategy

Job Description

The Role

As the Global Head of Broking and Broking Strategy for H&B, you will drive the overall broking and carrier management strategies. You will report to the Global Head of H&B. You will be responsible for the following:

• Serving as a Global H&B Leadership team member and contributing to strategic growth and operational improvement initiatives
• Leading strategy for Broking teams across H&B; including but not limited to the development of panels, facilities, enhanced MDI arrangements, alignment of broking teams to the global target operating model
• Develop vendor strategy inclusive of panels, COEs, and facilities with corresponding commercial strategies (similar to the traditional carrier relationships)
• Managing and expanding Market Derived Income (MDI) including increasing this revenue year over year
• Executing carrier management strategy across the business enhancing what is in region currently to leverage and create best practices globally, including use of technology
• Establishing a commercial and operational framework for preferred vendor/panel partners
• Identify, influence and lead co-development opportunities for new and unique solutions with carriers and vendors (potential for new revenue channels)
• Working with Operations and Technology you or your delegate(s) will act as a business lead to support WTW's H&B technology platforms and data strategy, as well as opportunities for automation and process improvement
• Working with the insurance carriers and local teams to deliver the value proposition for the carriers that will increase WTW's MDI revenue, including carrier analytics
• Working with regional leadership, country leadership and broking leadership to ensure teams regionally and locally follow the standard operating model for placement work, maximizing the use of the Global Service Delivery centers, and ensuring organization design aligns to target operating model.
• Building a community of expertise for Broking/Placement globally, supporting local needs while leveraging best global practices
• Partner with Risk and Broking leaders to identify and lead cross-sell opportunities between H&B, Risk and Human Capital (not sure if this is a focus area)
• Representing H&B in the Broking and Broking Strategy community coordinating with the Risk and Broking segment to collaborate on common goals
• Representing H&B in IGS risk financing team (Pooling Network review meetings)
• Acting as key liaison with Market Security Group- manage and proactively flag risks for H&B related to carriers, vendors and broking activity

Key Features

Excellence

• Manage the overall placement strategy ensuring that WTW is performing according to our Excellence standards

People

• Display strong leadership and influencing skills
• Work in a collaborative manner demonstrating the Willis Towers Watson values

Clients

• Manage the WTW H&B Carrier Management strategy in collaboration with H&B Region Leaders and H&B Regional Broking Leaders
• Directly manage the carrier relationship of top 10 carriers globally
• Identify ways to leverage effective carrier relationships by maximizing the potential of the WTW H&B portfolio of business. Develop opportunities to grow and increase pipelines for current and future business opportunities
• Demonstrate a strong commercial ability to leverage from deep knowledge of the employee benefits market globally

Financial

• Manage global H&B Market Derived Income revenue with year over year growth expectations to be established annually
• Analyse global commission levels and provide strategic guidance. Work with teams to define appropriate delivery models to implement efficient and effective placement protocols
• Work closely with the Global H&B leadership team along with counterparts in the Risk and Broking segment to drive growth and profitability

Qualifications

The Requirements

• Extensive experience in employee benefits broking, insurance or consulting
• Extensive knowledge of the insurance market with a deep understanding of carriers and clients
• Ability to understand the dynamics of the market and anticipate / identify potential conflicts of interest for H&B activity and future market evolution
• Excellent stakeholder management skills with the ability to influence within a matrix environment
• High levels of business and financial acumen with an understanding of company strategy and change management
• Excellent problem solving and analytical skills a must for this job
• Strong facilitation skills - ability to use inclusive and collaborative styles to manage ambiguity and gain agreement
• Strong communication, negotiation and influencing skills
• Minimum Bachelor's degree or equivalent
• Ability to act as an ambassador for the Company

EOE, including disability/vets