Global Head of Trademark Renewal Operations (f/m/d)

As Global Head of Trademark Renewal Operations, you will lead, manage and support, in close alignment with Senior Management, the Dennemeyer Trademark Renewals service performance on a global scale.

The mission is to continue providing best-in-class trademark maintenance services for the trademark portfolios of our premium client base and to continue augmenting our footprint in the market.

Responsibilities:

• Maintain the growth of the service’s profitability, with full responsibility for the service’s P&L and balance sheet
• Apply transformational leadership to focus and develop the team along customer-centric, innovation- and value-based objectives
• In alignment with the Dennemeyer Group's strategy, review and continuously adapt the service’s growth strategy
• Enhance quality management by adapting and monitoring performance objectives, KPIs and OKRs
• Develop a culture of innovation in the team about solution/product specifications, processes and technology and drive product development
• Drive organizational development including digitalization to further enhance performance by continuous improvement efforts and optimized business processes
• In close coordination with group structures, promote our corporate culture of trust and collaboration and focus on talent development in alignment with the company's core mission and values
• Actively collaborate across the group's structure to capitalize on advantages of scale, cross-selling and technological innovation
• Anticipate, and report on managerial and operational risks
• Develop valuable relationships with customers and other stakeholders and leverage strong commercial and managerial experience to engineer complex yet reliable B2B solutions.
• Act as an ambassador for the group and its core values across the group structure and external stakeholders

Skills & Experience:

• 10+ years of experience in senior management positions, preferably in the legal sector, ideally in the IP sector
• Successful track record in building and developing high-performance, multi-cultural and multi-location teams
• Profound understanding of customer servicing needs, both from a market perspective and from dialogue with customers.
• Proven ability to translate Senior Leadership strategy into a strong value-building solution fit for change and sustainable growth
• Familiarity with IP Management systems
• Availability to travel
• Proven entrepreneurial personality with an engaging trust-based leadership style as a role model with self-awareness and empathy, inspiration, encouragement, and empowerment of others
• Excellent communication and team-building skills with a passion for developing people
• Strong commercial acumen - high integrity and strong values - stress resilient - pro-active thinker and collaborative team player - strategic talent and structured approach to objectives, strategic execution, and tactical planning

Dennemeyer is an Equal Opportunity Employer. Dennemeyer does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.