Global Learning & Development and IDEA Coordinator

Coordinator/Executive Assistant

BCW Global Learning & Development & IDEA Teams

The Role:

The Global Learning and Development and IDEA Coordinator supports both the Global L&D team and the Global DE&I (IDEA) team and provides administrative assistance to the Chief Learning and Chief Inclusion Officers. This position has the unique opportunity to support a wide variety of L&D and DEI initiatives and help shape the culture of learning and inclusion. This person must be able to commit to coming in to the office a minimum of 8 days per month. Responsibilities will include being a liaison across BCW's regions and markets globally as well as with external partners, our parent company WPP, and the Global L&D and IDEA Collective teams to support employee growth, cultural competency and skill development in meaningful ways.

Perks of working at BCW:

• Hybrid work environment that offers the flexibility and balance of working from home and going into the office
• Paid time off for vacation, sick and personal days, as well as Summer Fridays. Our Flexible Holiday Policy includes 9 paid holidays inclusive of Juneteenth and World Mental Health Day, with the option to swap out a company holiday for another personally significant day. We also offer paid time off for voting, jury duty, bereavement and school leave. In addition, our offices are closed for Winter Break between Christmas Eve and New Year's Day.
• 12 weeks paid Parental Leave to bond with your new child, also inclusive of adoption and foster care
• Wellness benefits including healthcare, vision, dental and pet insurance, as well as free virtual or in-person counselling for mental health.
• 401K Savings and Investment Plans

• Commuter benefits using pre-tax dollars per month to pay for eligible commuting & parking expenses
• WPP Employee Discount Program based on client roster
• Career growth opportunities through continued education, training & development courses, and BCW's Career Pathing program
• Employee Resource Groups that provide our employees the platform to network, build key leadership skills, gain greater visibility and access to senior leadership, have an impact at BCW and the outside community and accelerate their careers.

What is the work?

Project management

• Create timelines for key initiatives and coordinate with BCW regional points of contact

Internal communications

• Support content, drafting, design L&D and IDEA emails and newsletters
• Liaison with BCW marketing communications team and manage the internal comms channels messaging for L&D and IDEA. Manage Salesforce email communications process for internal communications.
• Manage L&D and IDEA initiative calendar invites, TEAMs virtual event production management

Vendor payments, licenses, and systems

• Set up new vendors in BCW invoicing system.
• Liaise with vendors and BCW Finance to submit invoices/purchase orders and ensure vendors are paid on time.

Executive Assistant to Chief Learning Officer (CLO) and Chief Inclusion Officer (CIO)

• Schedule meetings
• Submit expense reports and timesheets
• Organize travel and car reservations
• Assist with any additional professional needs

Global L&D and IDEA Team support

• Manage recurring invites, Teams channels members, and team OneNote access
• Prepare weekly agendas for recurring meetings and take detailed notes
• Organize and monitor Global L&D Outlook inbox and IDEA/Polycultural email alias requests and needs

L&D Specific Responsibilities:

• Learning program support
• Co-lead LMS platform admin duties globally
• Research and Reporting

• Create timelines for participant nomination and registration for external and internal programs and coordinate with BCW regional points of contact
• Liaise with external programs to solicit information, secure seats for learners, and submit participant information
• Support instructional design and course development

• Track learning data, and provide analysis and reporting
• Manage global learning calendars, invites, and attendees
• Upload and manage learning catalogues and all related content
• Distribute and revoke BCW user licenses across regions for various subscription services such as LinkedIn Learning, Coursera AI, and others
• Monitor learner engagement and communicate with license holders and regional points of contact to ensure licenses are being utilized or reassigned appropriately

• Compile information/data as needed. This may involve file audits, soliciting information via Teams calls, chats, or email, etc.
• Organize and share out data via Excel tables/charts
• Run reports in platforms such as LinkedIn Learning and EasyGenerator and share out findings

IDEA/Polycultural Responsibilities:

• ERGs and Think Tanks- partner with the IDEA Senior Program Manager to support coordination of initiatives, communications and invites in North America
• IDEA Communications- maintain the IDEA Global Library, uploads of content for internal communications and IDEA content.
• Global Learning Experiences (e.g. Destination Inclusion)- contribute to the ideation, project management, content and communications to global IDEA community. Includes newsletter content/design, coordination of global initiatives and activations. Track and report metrics.
• Client support for DEI and Polycultural

• Maintain and update client tracker and KPI metrics and liase with Polycultural Consulting Unit team and EVP of Polycultural Consulting Unit
• Maintain and update capabilities and resources for client team requests.

Experience that contributes to your success:

• Highly organized and able to manage competing priorities and meet deadlines.
• Proactively moves tasks forward independently and takes initiative.
• Experience processing payments for and liaising with external vendors
• Excellent communication skills
• Experience/interest in instructional design, professional development and Global DEI
• Experience/interest in global cultural identities, English as a second language and demographic identities
• Preferred: Proficient in MS Excel, PowerPoint, Teams, OneNote and Sharepoint
• Preferred: Experience working in the backend of a Learning Management System (LMS)
• Preferred: Non-US lived experience or marginalized demographic lived experience

About BCW:

BCW is part of WPP's global, multi-faceted, multi-talented creative engine, with access to countless opportunities to grow.

BCW's commitment to moving people starts with our employees. You'll find ways to ignite your growth while doing meaningful work for exceptional clients in an environment that prioritizes your success, compels collaboration and celebrates learning. We're committed to moving our people forward in their careers and helping them grow as people and professionals.

We wholly believe that our diversity is our strength and feeds the creativity critical to success, so Inclusion, Diversity, Equity and Accountability (I.D.E.A.) are embedded into everything we do for our people, agency, clients and the communities we serve. We strongly encourage applications from talent across all dimensions of race/ethnicity and the LGBTQIA+ spectrum, differently abled and veteran communities.

For more information, visit bcw-global.com.

BCW is an Equal Opportunity Employer, EEO, AAE, MF/Disability/Vet, and we are proud of our diverse workforce.

Our organization participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

The base salary for this position at the time of this posting may range from $40,000 to $85,000. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

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