Global Network Operations Project Manager

Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is seeking a Global Network Operations Project Manager who will be responsible for overall project management of projects with an emphasis on end-to-end milestone management, identification and resolution of issues ensuring on time, on budget and on value completion of assigned projects.
Our Global Network Operations Project Manager will primarily oversee projects related to NCC Operations. An effective Global Network Operations Project Manager will work closely with operations management, track and report real-time updates and have close knowledge of assigned projects. In addition, the role will require expertise in defining, measuring, and reporting on key project performance metrics with a focus on improving visibility into build performance.
Ability to understand project dependencies and make decisions based on project management rules is essential. The Global Network Operations Project Manager will have strong technical aptitude, strong organizational skills and attention to detail. Personal communication skills are critical, as this role will require interaction with internal support teams and executive management.
Responsibilities

• Overall Project Management
  
  • Develop overall master plan for the project.
  • Identify project components, teams involved and inter-relationships between work functions and ensure engagement.
  • Apply customer priorities to the project.
  • Critical Path identification and key issue resolution.
  • Provide setup and oversight, critical to the success of any Large Project.
  • Anticipation, mitigation, and escalation of project issues as required.
• Communication
  
  • Weekly status of projects to the management team.
  • Daily calls if required to manage critical path items that could severely jeopardize the delivery timeline.
  • Define, measure, and report on key business performance metrics, and determine data clean-up efforts and/or process enhancements necessary to improve the quality and accuracy of these metrics.
  • Project management of various high-priority initiatives with the common objective of improving financial performance and operational efficiency. Project scopes will vary considerably, but may include data cleanup efforts, process/system enhancements, product training, and improvement of hand-off among internal stakeholders.

Qualifications

• PMP or ITIL Certification
• Minimum of 5 years of project management experience
• Proficiency with MS Word, Excel, PowerPoint, and Visio, software
• The employee will be required to meet with internal stakeholders and internal support teams to review project scope and to ensure positive communication is maintained
• Strong attention to detail
• Skilled at prioritization and multi-tasking
• Agile or Scrum methodology knowledge/certification, a plus
• Excellent written and verbal communication skills
• Effective project and time management skills with customer focus
• Strong analytical and problem solving skills
• Ability/willingness to operate in a fast-paced, demanding environment and manage competing priorities

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Fitness membership discounts
• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.