Global People Operations Generalist

Are you an experienced HR professional with a passion for fostering positive workplace environments and supporting employee growth? Look no further! We are currently seeking a dynamic Global People Operations Generalist with 3-5 years of working experience to join our team. 

This is a hybrid role based in our Amsterdam office (3 days/week in-office).

In this role, you will be instrumental in driving various HR initiatives and ensuring the smooth operation of HR functions within our global SaaS company. If you thrive in a fast-paced environment and are eager to contribute to our organization's success, apply for this job today. Join us as we work together to elevate our company to new heights while advancing your career in HR.  

What you will be doing

Job Responsibilities

HR Administration and Compliance 

• Running and managing payroll by inputting amendments and adjustments into our payroll systems in NL, US, and world-wide remote through our EOR provider.
• Processing of pay increases, promotions, and any other contractual amendments by drafting addendums, filing signed documents, and updating our payroll and HRIS systems. 
• Processing visa applications, residency permits and relocations on a global scale, as well as managing applications for 30% ruling for Highly Skilled Migrant residence permits in NL.
• Maintain accurate employee and payroll records and HR databases, ensuring compliance with data protection regulations. Find efficiencies and synergies between systems.
• Prepare and Distribute HR-related reports and metrics.
• Ensure compliance with employment laws and regulations in all locations where the company operates.
• Respond to payroll-related inquiries from across the business, providing excellent customer service and support.
• Administration and reporting on time off (PTO, public holidays, parental leave, sick leave, bereavement etc.). Ensuring timely feedback to our finance team when employees reach a certain threshold of built up PTO balance.
• Administration of employee benefits in both our offices in the US and NL. 
• Organize and manage company shares through Carta for all new hires, leavers and promotions
• Manage the entire employee lifecycle process, from employee onboarding to employee departures, keeping our payroll platforms and HRIS system up to date at all times.

Employee Onboarding and Exit processes

• Ensure that new hires have a smooth transition into the business. Full ownership of the onboarding process; manage onboarding tasks, new hire presentations, welcome experience, company swag, probationary period check ins with managers and documentation. Prepare offer documentation and employment contracts globally.
• Manage the entire employee lifecycle process, from employee onboarding to employee departures, keeping our payroll platforms and HRIS system up to date at all times.
• Conduct exit interviews and gather feedback from departing employees.
• Manage the off-boarding process.
• Ensure a smooth transition and knowledge transfer for departing employees.

HR Projects and Initiatives 

• Participate in HR-related projects such as policy development, process improvements, and HR system implementations.
• Collaborate with cross-functional teams on initiatives to support organizational and team goals.
• Stay updated on HR trends and Dutch legislation, as well as best practices to continuously improve HR processes and programs. 

Training and Development

• Coordinate training sessions and workshops to enhance employee skills and knowledge.
• Develop training materials and resources as needed.
• Identify opportunities for employee growth and career development.

Performance management 

• Assist HR senior management with performance improvement plans and provide guidance to managers and employees.
• Identify training and development needs and coordinate relevant programs or initiatives.
• Assist HR senior management with Performance Reviews where needed.

Employee Engagement and Wellness 

• Develop and Implement initiatives to promote employee wellness and work-life balance.
• Monitor employee satisfaction and morale and propose strategies for improvement. 

Employee Relations 

• Act as a point of contact for employees' inquiries and concerns.
• Work with HR senior management to mediate conflicts and facilitate resolutions between employees or between employees and management.
• Promote a positive work culture and foster employee engagement initiatives.

About You

Job Requirements

• 3-5 years of HR experience, preferably in a global tech organization.
• Prior experience with Dutch immigration laws and processes.
• Experience with HRIS systems.
• Knowledge of global employment laws and regulations
• Dutch language proficiency
• Bachelor's degree in Human Resources, Business Administration, Finance or related field.

Also you:

• Possess a combination of professionalism, empathy, and adaptability.
• Have excellent interpersonal skills and the ability to effectively communicate with individuals at all levels of the organization.
• Given the dynamic nature of the SaaS industry and our company's global context, you are proactive and able to thrive in a fast-paced environment.
• You are detail-oriented and have strong organizational skills to effectively manage multiple tasks and priorities.
• Are able to demonstrate a high level of integrity and discretion when handling sensitive employee information. 
• Aare passionate about HR and dedicated to fostering a positive work culture while supporting the growth and development of our employees. 

Bonus points

• Certified payroll professional, or HR certification is a plus 
• Global Payroll and EoR experience a plus 

Why join Stream?

• History of success. From Amsterdam to Boulder and Techstars in-between, Stream has raised over $58.25M to build the best Chat Messaging & Activity Feed infrastructure available, with best-in-class support.
• Freedom and endless growth opportunities. As a rapidly growing startup (since 2020 we have gone from 30 to 150 employees), Stream gives you unique personal and professional growth opportunities. The opportunity of true ownership and accountability has a massive impact on your career. These are the things you can rarely experience in huge corporations.
• Be on the front line of progress and innovation. While working with cutting-edge technology, we are passionate about tackling difficult tech problems at scale and creating reusable components for them, empowering engineering teams to ship apps faster, more securely, and with a better user experience.
• They believe in us: Stream is backed by leading VC companies (Felicis Ventures, GGV Capital, 01.Advisors, Techstars, Arthur Ventures), including backers like Dick Costolo (01 Advisors, ex-CEO of Twitter), Olivier Pomel (CEO of Datadog), Tom Preston-Werner (Co-Founder of GitHub), Nicolas Dessaigne (Co-Founder of Algolia), Johnny Boufarhat (Founder and CEO of Hopin).

What we have to offer you

Stream employees enjoy some of the best job benefits in the industry:

• 28 days paid time off plus paid Dutch holidays
• Company equity
• A pension scheme
• Remote work flexibility
• A Learning and Development budget
• NS business card or a company bike covered
• Fitness stipend
• Bi-weekly in-office chair massages by a professional
• MacBook Pro provided
• Healthy team lunches and plenty of snacks
• A generous relocation package
• An office in the heart of Amsterdam
• The opportunity to attend or present at global conferences and meetups
• The possibility to visit our office in Boulder, CO

Our culture

Stream has a casual social culture, our team is diverse and we all have different backgrounds. Now, Stream is a team of over 130+ peers from over 35 countries across the globe.

We value transparency, aim for excellence, and support each other on our way to new victories.

Our team consists of the strongest talents worldwide, making Stream a great place to learn and improve your skills.

If you are interested in becoming a part of what we do, apply now!

Stream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

No recruiters/agencies please