Global Sales Analyst

LyondellBasell

Basic Function

The primary mission of the Global Sales Analyst is to provide high quality analytical support to assess the overall performance of the sales function, and the effectiveness and efficiency of the key commercial processes on a global basis.

The Global Sales Analyst tracks key performance indicators and identifies continuous improvement opportunities through appropriate and relevant industry benchmarks that help the Sales leaders in their pursuit of sales excellence, helping the team become and remain the leading sales organization in the industry, while maximizing sales revenues and profitability.

A successful Global Sales Analysts will be able to track performance and process improvement development, providing transparency over performance drivers. She/he will use her/his insights to help inform strategic decisions and identify the most leveraging initiatives in support of the same.

Roles & Responsibilities

• Collate, analyze and report on sales data and metrics to help understand sales performance, customer trends and demand developments
• Design, implement and maintain relevant sales scorecards that help management track organizational and process improvements
• Create and maintain reports that provide transparency and actionable insights
• Evaluate and predict sales trends using various relevant criteria (product, geography, industry, end use, account, customer category, etc.)
• Design and help carry out sales benchmarking studies to identify gaps and areas for improvement
• Provide analytical insights to help design and implement sales process improvement initiatives and cross-regional harmonization
• Coordinate and support execution of the customer survey and NPS tracking program
• Maintain and regularly re-evaluate customer classification and tiering
• Act as the global I&D Contract Coordinator, maintaining the I&D Contract Portfolio dashboard and ensuring implementation of Contract Management processes
• Act as the go-to person and key interface for other relevant functions as they collaborate and interact with Sales: Business Finance, Credit, Supply Chain, Digital/IT, etc.
• Interface and collaborate with the IBP Demand Manager on sales funnel data management and gatekeeping
• Knowledgeable in CRM systems, be the focal point for SalesForce.com and other Sales-relevant tools and systems in support to the introduction and the application to Sales of new digital processes and solutions

Min. Qualifications

• Education:
  • Required: Bachelor's degree in Marketing/Economics, Science/Engineering, Finance/Accounting, or related fields
• Work Experience:
  • Required: 5+ years of experience in roles with high analytics content, combined with business interfacing (e.g. Controlling, Credit Management, Supply Chain, Marketing analysis, Procurement)
  • Preferred:
    • Experience in customer interfacing roles, such as customer service
    • Has worked in multi-national companies, exposed to a multicultural environment
    • Chemical industry experience
• Skills:
  • Required
    • Excellent analytical skills and problem-solving ability
    • Flawless oral and written communication skills
    • Attention to details and structured work methods
    • Multitasking skills, combined with ability to prioritize
    • Be proactive, well organized, and able to handle work under stressful and uncertain environments with minimum guidance
    • Familiarity with business intelligence software
    • Proficiency in MS Office and CRM (preferably SalesForce.com) software

#LI-MK2 | #LI-Hybrid

Competencies

Builds effective teams

Collaborates

Cultivates innovation

Customer focus

Demonstrates courage

Drives results

Ensures accountability

Instills trust and exemplifies integrity

LyondellBasell (NYSE: LYB) is one of the largest plastics, chemicals and refining companies in the world. Driven by its employees around the globe, LyondellBasell produces materials and products that are key to advancing solutions to modern challenges like enhancing food safety through lightweight and flexible packaging, protecting the purity of water supplies through stronger and more versatile pipes, improving the safety, comfort and fuel efficiency of many of the cars and trucks on the road, and ensuring the safe and effective functionality in electronics and appliances. LyondellBasell sells products into more than 100 countries and is the world's largest producer of polypropylene compounds and the largest licensor of polyolefin technologies. In 2022, LyondellBasell was named to Fortune Magazine's list of the "World's Most Admired Companies" for the fifth consecutive year.

We have the potential - and responsibility - to use this scale and reach to make a positive impact across our value chains. That's why we are working to make meaningful progress to address some of the world's most pressing challenges such as reducing plastic waste in the environment, helping to mitigate climate change and contributing to a thriving society for our employees, the communities where we operate and the people who depend on our products. To learn more, click here.

Nearest Major Market: Houston