Global Sales Operations Sr. Analyst

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Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

Benefits to eligible employees, include:

• 401(k) plan with matching company contributions
• Medical, Dental & Vision Care
• 6 weeks of paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible Work Arrangements may be available
• Executive Benefits

Global Sales Operations Sr. Analyst (REMOTE)

We are looking for a Global Sales Operations Sr. Analyst to join our growing Global Sales Operations team. This role will work report to the Global Sales Operations Sr. Director and work closely with other member of the Global Sales Operations team as well as leadership to facilitate continuous process improvement and help drive incremental sales and revenue growth.

The Global Sales Operations Sr. Analyst will be focused on reporting and analytics and will play a critical role supporting the Global Sales organization by helping create and implement new automated methods for reporting and analytics, sales infrastructure including sales tools, processes, training, reporting and analytics to help build our team for scale. The ideal candidate is highly organized, technically proficient, and data-savvy with an intellectual curiosity and a drive for constant improvement. This is an exciting opportunity for someone with a willingness to learn, grow, and teach in a collaborative environment.

Responsibilities

• Assist in the development and adoption of a consistent global reporting standard across regions. Support routine and ad-hoc analytic reports to management regarding business development initiatives, pipeline reports, individual sales performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making.
• Manage day to day delivery of Sales Operations functions across multiple regions.
• Assist in the development, improvement, evaluation and roll out of sales processes for a smooth end-to-end user experience.
• Identify areas of inefficiency in our sales operations process and propose solutions and workflows that would resolve problems, optimize metrics, and improve productivity.
• Assist with sales enablement functions such as win/loss program and prospecting initiatives across the regions.
• Work cross-functionally to design enablement processes to promote global adoption of best practices and excellence in sales execution
• CRM System testing, development and user support. Drive sales data quality efforts through excellent change management and maintenance.
• Be a thought leader and go-to expert on resources and tools for sales leaders and teams.
• Work directly with key sales leaders on critical strategic, organizational, and operational projects designed to increase revenue, sales productivity, and operational efficiency.
• Work with cross-functional teams including Marketing, Finance, Sales Enablement, etc. to establish strong working relationships.

What you should have:

• 5+ years of experience in Sales Operations / Business Operations / Revenue Operations at a rapidly scaling organization
• Executive level business acumen related to Sales and Sales Operations.
• Experience specifically with Salesforce CRM and proven ability to create custom views, reports and dashboards and experience with Einstein Analytics/TCRM
• Admin level proficiency in Salesforce.com (certification a plus, but not a requirement)
• Ability to work with large, complex datasets within Excel and provide insights, executive level reporting and presentations
• Ability to manage multiple concurrent projects and deliverables under tight timeframes in a cross-functional environment
• Strong interpersonal, organizational, communication and decision-making skills
• Ability to establish and sustain relationships with prospects, partners, and existing clients.
• Ability to work independently with professional detail in a fast-paced environment.
• Expert level proficiency in Microsoft Excel.
• BA/BS degree or equivalent with specialization in business, finance, marketing or a related field of study

You are the ideal candidate if you have:

• Salesforce.com certifications
• Knowledge of BI tools such as Tableau a plus
• Salesforce.com Einstein Analytics experience

#LI-MC5

Estimated compensation for this position is:

TBD

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data

Location:

Remote -Charlotte, NC, Chicago, IL

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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