Global Social Platform Manager

Global Social Platform Manager, Americas

8-5pm PT

Do you have great content management chops? Want to be part of an amazing team, hell-bent on publishing best-in-class global social media? We’re a team of curious, data-driven, growth-oriented consultants. Strategists. Creators. Doers. Achievers. Explorers. Geeks. Leaders. Learners. Renegades. Seekers. Visionaries. And we fundamentally believe that we’re better together. 

We’re looking for global social platform content programmer and DAM manager to support one of our top clients, the global social media COE within the Microsoft Cloud Marketing organization. This relatively new, highly visible team helps prioritize, organize, localize, and program social content for Microsoft solutions and communities across the world. This team is on a mission to ensure the Microsoft brands and products are represented consistently, accurately, creatively, and relevantly to all key audiences and stakeholders. 

This specific content programming and DAM management role will

• intake creative assets,
• categorize, tag, and organize them within the management systems
• assure asset quality and compliance
• coordinate and manage asset distribution, storage, and archiving across regions, lines-of-business, and industries

The ideal candidate has impeccable attention to detail, excellent communication skills, and the desire to accomplish daily tasks in a timely manner with strong focus and follow-through. This role offers opportunities to interact with global marketers and partners, develop richer data and asset management expertise, and contribute to the success of one of the world’s top social media publishers, publishing multiple social media posts each year, leveraging localization / languages, globally.

Would you like to…

• Manage content intake via internal tools
• Review submitted content against best practices and governance, for example:
  • Reviewing headers / sub-headers to ensure error-free copy
  • Searching for product names and modifying as necessary to ensure correct branding
  • Metadata tagging
  • Verifying URLs, flag or modify as necessary
  • Performing an Accessibility check
• Stage content through tools such as Sprinklr and other internal platforms
• Further develop and implement best practices through learnings
• Ensure alignment with established copy and creative best practices, accessibility standards, and the Microsoft Style Guide
• Handle field communications with stakeholders via email and meetings to make suggested content revisions and adjustments
• Partner with social media team members and stakeholders to provide tactical guidance and education on the content management process

What you bring:

• 5+ years’ experience in social media content or asset management
• Experience working in a global environment with a large or enterprise organization
• Bachelor’s degree or equivalent of 5+ years’ business experience
• Familiarity in the B2B sales process
• A customer service mindset when working with stakeholders
• Proficiency in Microsoft Outlook, Teams, PowerPoint, Excel and Teams
• Experience with Sprinklr or similar tech
• Microsoft experience a plus
• Proven track record of working collaboratively across integrated teams
• You are comfortable working remotely

Who you are:

• You have top-notch interpersonal, communication, and presentation skills; you communicate effectively with stakeholders, team members, and senior managers.
• You understand why customers are crucial in today’s marketing arena.
• You are a highly proactive, highly organized, self-starter capable of effectively managing several projects simultaneously with impeccable attention to detail.
• You are self-sufficient: you can work with little direct supervision, but you know when to ask for help; You manage ambiguity with unwavering persistence
• You are highly motivated to accomplish recurring tasks and solve problems with strong focus and follow-through.
• You demonstrate positivity and optimism.

Would you like to join a global organization that...

• Embraces work-life balance – our employees’ well-being remains a top priority for us
• Promotes a culture of learning and advocacy across the globe - diversity will enable us to strengthen our impact
• Encourages innovation and experimentation
• Understands that changes will occur and adaptability is crucial to assist when it does
• Emphasizes and rewards collaboration
• Works remotely. We continue to safeguard the health of our employees so our interviewing and on-boarding process will remain virtual until further notice

Compensation Range: $110,000 - $115,000

This compensation range is indicative of the role. Compensation offered is on the basis of evaluation during interview process, the candidates range and depth of experience, business and market financials and internal pay parity.

Please note that all official communications regarding this job opportunity will be sent from email addresses ending with @designit.com. Be cautious of any correspondence originating from other email domains and refrain from sharing personal information in such cases.

Want to know more?

Check us out at https://www.designit.com/.

Just so you know, we don’t have a dress code, but we do have a strict no jerk policy.

 Designit is committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.