Global Solution Expert - TikTok Money Platform

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the Team
We are seeking a highly skilled and experienced Global Solution Expert in payment-related fields to join our team. As the Global Solution Expert, you will be responsible for providing expertise and guidance on payment solutions, strategies, and technologies to support our global operations. You will collaborate with cross-functional teams, including sales, product management, and technology, to develop and implement effective solutions that meet the needs of our diverse customer base.

Responsibilities:
- Serve as the subject matter expert on global payment solutions, including payment methods, platforms, processors, and regulatory requirements across various regions and markets.
- Conduct research and analysis of the global payment landscape, staying up to date with emerging trends, technologies, and industry best practices.Identify and evaluate payment solution providers and partners to ensure we have access to the most efficient and cost-effective payment infrastructure.
- Collaborate with internal teams to define and execute the global payment strategy, ensuring alignment with business objectives and customer needs.
- Work closely with product management teams to develop and enhance payment products and features, considering market trends, customer feedback, and competitive analysis, with engineer teams to integrate and optimize payment solutions within our systems, ensuring secure and seamless transaction processing.
- Stay up to date with regulatory requirements related to global payments, including data privacy, anti-money laundering (AML), and fraud prevention, ensuring compliance with our payment operations.
- Support the implementation and onboarding of new clients onto our payment solutions, providing technical expertise, guidance, and troubleshooting assistance. Provide training and educational materials to internal stakeholders, product teams, and customer support teams on global payment solutions, processes, and best practices.

Qualifications

- Bachelor's degree in a relevant field such as Business, Finance, or Technology. A master's degree or relevant certifications are a plus.
- Strong knowledge and proven experience in global payment methods, processors, acquirers, gateways, and regulatory frameworks, product management, consulting, or business development field.
- Familiarity with payment technologies and platforms, including mobile payments, e-commerce, IAP systems, and alternative payment methods. Up-to-date knowledge of global payment industry trends, emerging technologies, regulatory changes, and understanding of fraud prevention, risk management, and compliance in payment operations.
- Excellent analytical and problem-solving skills, with the ability to assess complex payment requirements and develop tailored solutions.
- Strong communication and presentation skills, with the ability to articulate technical concepts to both technical and non-technical audiences, to build and maintain relationships with internal stakeholders, clients, and industry partners.
- Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver results in a fast-paced environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.