Global Systems and Financial Operations Manager

Position Overview

Educate! the largest youth skills service provider in East Africa is looking for a Global Systems and Financial Operations Manager who finds manual repetitive tasks offensive and has the drive to build the architectures that replace them. You will own global internal operations (operational infrastructure finance coordination compliance tracking etc.) while designing and implementing smarter systems and AI-enabled processes. You’ll roll up your sleeves to manage daily logistics like paying bills and reconciling expenses but your true mandate is to build the machine that does the work. You will leverage AI low-code tools and effective delegation to make operational tasks faster smarter and more effective. This is a role for a builder who loves taking messy undefined problems and turning them into clear actionable playbooks.

What You’ll Do🌟

System Architecture and Automation (40%)

• Workflow Design: Identify operational pain points and lead the charge in redesigning these workflows to be faster simpler and more effective

• AI & Low-Code Building: Lead the implementation of AI agents and low-code solutions (e.g. n8n Zapier) to increase efficiency and scalability

• Operational Infrastructure: Ensuring global infrastructure (office procurement physical mail etc.) can run on autopilot  with minimal executive oversight

• Scalability Audits: Conduct regular complexity audits to purge redundant SOPs and legacy systems ensuring our tech stack remains lean integrated and high-performing

Financial Systems Building and Integrity (35%)

• Accounts Payable Optimization: Own the end-to-end Accounts Payable architecture. Implement automated coding and approval routing to ensure accuracy and compliance

• CRM-to-Finance Integration: Architect the logic that keeps CRM donor records perfectly synced with bank deposits

• Strategic Governance: Design the tracking systems and dashboards that keep the global finance team on schedule ensuring deadlines are met through system-driven triggers

• Team Upskilling & QC: Transition the finance team from 'execution' to 'audit” by training them to perform high-level Quality Control on automated outputs and ensuring they have the technical literacy to manage an AI-augmented stack

Special Projects and Executive Support (25%)

• Strategic Leadership Support: Drive complex non-routine projects for the executive leadership team to streamline operational efficiency

• Virtual Assistant (VA) Optimization: Treat our VA team as a scalable resource by helping design the workflows they follow setting KPIs for their success and managing their output

• Cross-Functional Efficiency: Identify opportunities where internal efficiency is lagging and deploy rapid-response systems or automation to bridge the gap.

Who You Are 🦸‍♀️🦸‍♂️

• You are proactive in identifying and prioritizing improvement opportunities through listening to team needs and spotting pain points

• You’re excited to experiment with automation tools (e.g. ChatGPT Gemini Zapier Google Workspace integrations) and view AI as a core component of modern operational excellence

• You’re able to organize data build formulas and use spreadsheets to streamline operations

• You are a natural teacher who can translate technical complexity into user-friendly tools bringing the rest of the team along and upskilling them to manage these systems independently.

• You have an undergraduate degree and 3–5 years work experience in Operations Systems Management or a high-level Administrative role where you didn't just follow processes you built them.

• You resonate with our Five Cultural Tenets (see What is Educate! About? below) and learn more by looking at Educate!’s culture deck here

What We Offer

• A vibrant mission-driven environment with a supportive and fun team.

• Flexibility - Fully remote or hybrid work environment (location dependent)

• Competitive salary based on experience.

• Competitive benefits based on location

• Learning & growth opportunities

• This is a Fixed term contract with a possibility of extension based on performance

Application Process : Rolling basis interviews happening soon!

Terms

• Location is Remote (UK or East Africa preferred)