Global Web Support

Responsibilities :

LOCATION: Cebu

DEPARTMENT: Digital Marketing Organization

Job Title: Global Web support

Job Description: This role is responsible for activities necessary to support our Global B2B sites.

Role/Responsibilities:

• Third party eProcurement support

  • Register new internal users

  • Assist in answering supplier questionnaires

  • Training and assisting internal users on the systems/tools

• Global Account Web Support

  • Help with managing the Global Account Quotes

  • Create & update Global site content

  • Calculate the final pricing for catalogs

  • Calculate exchange rate fluctuation for all currencies

  • Resolve issues with Global catalogs, content or sites

• Reporting

  • Creates the monthly reports for eCommerce team

    • Sales

    • Customer Service

Skills:

• Excel Skills
• Communicates well through email
• Works well independently and with a cross-functional team

Systems:

• Global Web Order Status
• Service Now ticketing system
• Marketing Request System (MRS)
• Lexmark Product Marketing Database (LPMD)
• Web Parts Ordering (WPO)

Working schedule:

• North America Time Zone/Night Shift

Background:

• 2~3 years relevant work experience
• Bachelor's Degree graduate

How to Apply ?

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