GME Program Administrator

Job Summary: GME program Administrator #27978

The GME Program Administrator is a hybrid role requiring three days per week on site. The incumbent is responsible for assuring that programs for the education of Internal Medicine residents are properly organized, well-coordinated, effective, monitored, and in compliance with requirements set by Boston Medical Center (BMC) and by all organizations and agencies (such as the ACGME and the governing RRC). The GME Program Administrator responds to all inquiries related to the training program, and interfaces with appropriate individuals, medical schools, licensing bodies, and affiliated institutions and organizations to obtain all necessary paperwork to onboard and maintain trainees. Operating independently with minimal direction, the Program Administrator serves as a liaison between trainees, the Program Director, the GME office, the hospital, and accrediting bodies.

The Program Administrator may support small to mid-size programs independently, or is part of a team that supports a larger program.

Requirements:

JOB REQUIREMENTS

EDUCATION:

• Bachelor's Degree or equivalent combination of formal education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• TAGME certification (or another advanced degree or certification) preferred

EXPERIENCE:

• 2-7 years of relevant experience required. Prior experience with graduate medical education programs preferred.
• Previous experience with New Innovations preferred

Knowledge and Skills

• Excellent organizational and multitasking skills
• Excellent written and verbal communication skills.
• Experience working both independently and in a team-oriented, collaborative environment is essential.
• Follows BMC best practices for managing GME training programs
• Strong critical thinking skills, is able to identify issues and offer solutions. Has demonstrated comfort and ability working independently
• Ability to adjust with shifting priorities, demands, and timelines through prioritizing and problem-solving capabilities.
• Ability to work effectively with all levels of faculty, administration, and staff in situations where one must be courteous but firm in seeking information or cooperation.
• Excellent attention to detail to maintain accurate and complete records of departmental activities and confidential personnel/training records.
• Advanced competency working with numbers, including payroll and budgetary accounting, and data analysis.
• Knowledge of and ability to operate various computer software applications, including but not limited to Outlook, Word, Excel, and Power Point.

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Maintains a through and up-to-date knowledge of ACGME common, specialty-specific program requirements, and superb skills related to the administrative management of training program. Seeks support and guidance from Program Director, GME office, and other Program Administrators as needed.

• Actively participates in Program Administrator monthly meetings and other trainings/events through the GME office, takes and prepares minutes as required.
• Composes high-level correspondence, spreadsheets, and presentations independently and with professional quality. Edits and proofreads materials, Initiates responses, letters, verifications makes and responds to phone calls.

• Maintains and updates training program website in partnership with Department and Communications stakeholders
• Point person for preparing, coordinating, and organizing materials and logistics for program recruitment days as well as orientation for new trainees.

• Manages and performs all administrative responsibilities related to hiring, licensing, onboarding, and communicates with trainees.
• Serves as a liaison for residents regarding benefits and Human Resources issues.
• Works with the Residency Management Suite application (New Innovations) to assist with tasks
• Develops, communicates, and revises schedules to maintain up-to-date trainee rotation schedule for the year and develops resident's block and assignment schedules.
• Calculates individual resident work hours to ensure compliance with ACGME/RRC guidelines and alerts Program Director of any potential conflicts.

This is not an exhaustive list of duties and a full description is available upon request.

Must adhere to all of BMC's RESPECT behavioral standards.

DEPTOFMED