Job Description
Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world.
We are looking for forward-thinking people who put customer experience at the forefront of every decision. Individuals who thrive on challenges and are ready to grasp the opportunity of a lifetime. Because we fundamentally believe every colleague brings outstanding value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort. We believe that for ourselves and for our customers.
What you'll be doing:
The goal of the Facilitator is to facilitate virtual instructor lead, instructor lead live, coaching sessions and webinars for client facing colleagues in the Anaplan GTM organization to build skills and knowledge for maximum productivity and to drive sales success.
Major Duties And Responsibilities
- Participate in the Train the Trainer process to learn Corporate Visions content and certify for all workshops.
- Stay abreast of the CVI curriculum by completing all components of the elearning library and reviewing all resource materials. Participate in online forums to keep up to date on best practices and incorporate relevant examples.
- Leverage your client facing experience and share stories, include examples from customer interactions in learning to build credibility with learners and illustrate key points.
- Follow facilitator guide to lead learners through appropriate activities, discussions and debriefs
- With support of facilitator guide, provide feedback to learners to aid with knowledge transfer and behavior change.
- Pursue development opportunities focused facilitation, learner engagement and classroom management excellence
- Manage the classroom experience including tracking attendance, addressing engagement, participation and documenting performance, both strengths and development needs for participants.
- Perform all administrative duties including class and exercise preparation, schedule administration, and participant record maintenance (e.g., test scores, evaluations and attendance)
- Perform all LMS prerequisite requirements and post-training duties including evaluation
- Shadow sales and CS colleagues to gain deeper understanding of how training is implemented in the field.
- Coach learners on specific skills within a role, process and best use of sales enablement materials, sales tools, onboarding and product updates
- Provide feedback to coaching activity exercises in Brainshark by filling out a rubric with feedback to learners.
- Leverage learning tools such as Mentimeter, Kahoot, the whiteboard, polling and Breakout Rooms to encourage more interactivity and engagement in virtual workshops.
More about you:Â
- Bachelor's degree; Â Sales, business, and marketing majors preferred.
- Client Facing Experience in a sales, customer success, presales or sales support role required
- Experience with learning tools i.e. Brainshark, Mindtickle, Camtasia, Captivate, Kahoot, Mentimeter etc. a plus
- Experience facilitating virtual workshops via zoom, webex etc. and use of the breakout room, whiteboard and polling features
- Exceptional facilitation skills
- Knowledge of adult learning best practices
- Exceptional written and verbal communication skills.
- Ability to prioritize tasks effectively.
- Team player with strong interpersonal skills.
- Ability to thrive in a fast-paced, unpredictable environment.Â
- Creative and strategic thinker.
- Organized and efficient.
- Time management processes.Â
- Results-oriented, motivated, self-starter
- Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach
#LI-REMOTE
Our Commitment to Diversity and Inclusion
Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
COVID-19
Protecting the health and safety of our communities, including our employees and of those considering a career at Anaplan, is our highest priority. We continue to closely monitor the evolving situation, and we appreciate your understanding and flexibility with any related changes to our interviewing process.
Date Posted
09/17/2022
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5
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