Greeter - Service Specialist - Las Vegas Airport

Overview

National and Alamo at the Las Vegas Airport has an exciting opportunity for a Full Time Greeter/Kiosk Agent located at Las Vegas Airport (LAS)- 7135 Gilespie Street Las Vegas, NV 89119 and pays $14.50 / hour with additional bonus opportunities up to $300/mo!

We offer:

• Paid time off
• Employee discount
• Retirement savings plan including 401k
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank member for their business.
• Provide upgraded vehicles on request.
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must have a minimum of 1 year of customer service experience in retail, guest services, hospitality or administrative support
• Must have a current and valid driver's license
• No more than 2 moving violations and/or at fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must be able to work any shift/hours (open to any days of the week); this schedule is determined on a shift bid & includes nights and weekends.
• Must be at least 18 years of age.
• High School Diploma or G.E.D. required.