GROCERY/ASST DEPT LEADER

JOB DESCRIPTION

Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates;
perform production and customer service functions; maximize store sales and profits safely and ethically in
accordance with policies and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Assist the Department Manager in organizing work, filling department staffing needs as authorized by store
  management, and training and scheduling associates so that customers are consistently provided with prompt
  courteous service.
• Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be

prompt, tactful, calm, courteous and professional in all interactions.

Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and
supplies, and insure proper accounting of product received and balance on hand in the Department Manager's
absence.

Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation,
freshness, quantity, quality and proper space allocation for merchandise.

Engage yourself and counsel associates in effective, productive merchandising techniques, customer services,
product presentation and promotional activities.

Follow through on implementation of company programs and adherence to company policies and procedures,
particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of
unlawful harassment or discrimination.

Provide Department Manager with input on department budgets, goals and results.

Communicate and interact with associates and customers to provide a positive impression.

Maintain equipment and facilities properly and safely in accordance with company policies and procedures.

Maintain floor, shelf and grocery areas clean and up to sanitary standards.

Demonstrate the ability and desire to promote, communicate and implement company initiatives and process
improvements to direct reports in a positive manner.

Demonstrated aptitude to manage people and organize workloads.

Perform any and all duties as assigned.

QUALIFICATIONS

Minimum

• Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
• Willing and available to work weekends and holidays as needed.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
• Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)
• Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
• Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.).

Desired

• Grocery retail work experience and/or backup manager experience.
• Past work record reflects dependability and integrity.

ABOUT US

n From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. n
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n Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. n
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n Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! n