Ground Operations Coordinator

Overview

Sets up and follows up on all ground handling and service functions for Charter and ACMI offline operations.

Responsibilities

• Confirm aircraft fuel operations, crew and passenger catering provisions, aircraft deicing services, passenger handling, and aircraft cabin services are in place according to standard operating procedures
• Track fuel services on passenger and cargo aircraft per station.
• Send updates to fuel supplier and into plane vendor of any schedule changes as needed.
• Track Approved Vendor List (AVL) to ensure compliance with fuel and deicing activities
• Serves as point of contact all inquiries for the Ground Ops department via 24/7 phone line.
• Assist in the initial set up and revisions of official documents provided to the designated vendors per charter and/or operation. Coordinates with vendors to ensure services are in place and rendered.
• Present valid General Declaration and Landing Rights form to U.S. Customs & Border Patrol to obtain approval as required on International flights.
• Present completed Aircraft Prior Permission Required form to Military Base Operation to obtain approval as required prior to date of operation.
• Maintain department's database with information pertinent to General Declaration and Landing Rights filing.
• Assist in the coordination with main-line stations regarding supplies and stock levels required for flights/operations
• Support all other departments as needed
• Perform other duties as assigned

Qualifications

• BA in Aviation required or equivalent ground handling/airline operations experience
• Minimum of one year airline experience or equivalent

Special Demands:

• Shift work and weekend coverage may be required
• Willingness to work varied hours and holidays

Skills:

• Proficiency in Word, Excel, and Outlook, and PowerPoint
• Good written and verbal communication skills
• Ability to multitask and coordinate time sensitive duties
• Ability to meet the demands of varied responsibilities and deadlines
• Demonstrated ability to work in a team-based environment
• Outstanding customer service skills
• Ability to understand Cargo and PAX ground handling, deicing, fueling, and catering procedures

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

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