Group Claims Support Specialist

Description

The Group Claims Support Assistant will assist the Group Claims Department with new claims set-up, filing, archiving, and ordering archived claim files, job requests, copying, sending out letters, and participating in special projects as necessary.

Responsibilities

• Assist with incoming mail review through regular USPS or electronic mail from Data Dimensions. Evaluate disability applications for thoroughness; request additional documentation from applicant or employer, as necessary.  Route electronic mail to the designated Claim Specialists
• Index different document types that come into the Group Claims Department by mail, electronic mail, faxes, and email. Set-up initial disability claim records into our paperless claims storage system.
• Set up invoices for payment of expenses from vendors and medical providers.
• Reviewing Paid Up Life applications and entering the new applications in Microsoft Access.
• Printing, folding, and mailing of correspondence for off-site employees. Manage special mailings for Claim’s Specialists as needed.
• Burning CD’s upon request for Claims staff.  Hyland print e-mails and paper mail into claim file.
• Update PolicyPro to reflect Employer and Contact person changes.
• Processing and mailing FICA billings, commission checks and other reports monthly.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:  One to two years of experience in the insurance industry preferably specific experience in group life and disability products is desired. 

Skills and/or abilities: Requires excellent verbal and written communication skills, and a strong attention to detail.  Must also have superior organizational skills and the ability to prioritize the workload. Regular and reliable attendance is required.

Computer Skills: Working knowledge of personal computer required, including Microsoft Word, Microsoft Access, Microsoft Excel, and other mainframe applications, as necessary. 

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