Group Claims Support Specialist

  Group Claims Support Specialist will assist the Group Claims Department with new claims set-up, filing, archiving, and ordering archived claim files, job requests, copying, sending out letters, and participating in special projects as necessary.

Essential Duties and Responsibilities:  

• Assist with incoming mail review through regular USPS or electronic mail from Data Dimensions. Evaluate disability applications for thoroughness; request additional documentation from applicant or employer, as necessary.  Route electronic mail to the designated Claim Specialists
• Index different document types that come into the Group Claims Department by mail, electronic mail, faxes, and email. Set-up initial disability claim records into our paperless claims storage system.
• Set up invoices for payment of expenses from vendors and medical providers.
• Reviewing Paid Up Life applications and entering the new applications in Microsoft Access.
• Printing, folding, and mailing of correspondence for off-site employees. Manage special mailings for Claim’s Specialists as needed.
• Burning CDs upon request for Claims staff.  Hyland print e-mails and paper mail into claim file.
• Update Policy Pro to reflect Employer and Contact person changes.
• Processing and mailing FICA billings, commission checks and other reports monthly.
• Regular and reliable attendance is required, this is an in office position.

Qualifications: 

• High School Diploma or GED required
• One to two years of experience in the insurance industry preferable
• Specific experience in group life and disability products is desired.
• Requires excellent verbal and written communication skills, and a strong attention to detail.
•  Must also have superior organizational skills and the ability to prioritize the workload.
• Working knowledge of personal computer required, including Microsoft Word, Microsoft Access, Microsoft Excel, and other mainframe applications, as necessary. 

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