Group Head of Investor Relations

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. 

We are looking for an experienced Group Head of Investor Relations who will cultivate strong relationships with Starling’s investor base, supporting their understanding of the firm’s financial performance and business plan on an ongoing basis. You will be vital in building conviction among the wider investor and analyst community in Starling’s vision and strategy for growth as the group approaches an initial public offering.

This role offers a unique opportunity to work closely with Starling’s executives and leadership team, gaining valuable insight into the inner workings of one of the UK’s top fintechs. Reporting to the Chief of Staff to the Group CFO and working closely with the Group CFO, you will collaborate across multiple functions within the group including the Group CFO’s Office, Strategy, Corporate Affairs, FP&A and Financial Modelling, Treasury and Legal teams.

As Group Head of Investor Relations, you will be responsible for executing an investor relations strategy that prioritises clear and effective communication of the Starling Group’s performance and equity story across both Starling Bank and Engine by Starling, developing investor confidence and belief in the company’s vision and its strategy for delivering shareholder value. 

In particular, you will:

• Support the Group CFO to cultivate strong relationships with existing and prospective investors and sell-side analysts
• Provide investors and analysts with relevant and accurate information to support their technical understanding of the Starling Group’s business model and financial performance
• Conduct analysis to assess shareholder impact of corporate actions 
• Support the Strategy team with preparation of compelling equity story materials including teasers and information memorandums to support private fundraises 
• Coordinate investor meetings and events and prepare supporting materials 
• Support the Group CEO and Group CFO in communicating Starling’s equity story to the investor community and deputise for the Starling Group at investor conferences and events
• Play a key role in primary issuance and secondary transactions
• Support the business in its steps towards its consideration of IPO readiness
• Ensure consistency in external messaging surrounding Starling’s long-term growth strategy, business model and financial performance to the public investment community, working closely with the Corporate Affairs team to manage the public perception of the the group
• Play a role alongside senior management, appointed advisors and underwriters to execute a successful IPO or other capital event
• Work closely with the Corporate Affairs team to develop narratives and support the Group with public facing communications and disclosures, for example earnings calls and the annual report
• Support on meeting environmental reporting requirements and the group’s wider ESG strategy
• Preparing briefing materials for the Group CEO and Group CFO ahead of earnings calls and meeting with investors
• Develop and maintain the Group’s investor information webpage 
• Monitor analyst coverage and key valuation assumptions and outputs
• Provide the Group CFO with your insight on developments and trends in the capital markets
• Document and maintain frameworks and policies relating to IR

• Bachelor’s degree with a 2:1 or above, or equivalent
• Chartered Accountancy qualification (ACA/CA etc.) or CFA

• 8+ years relevant experience, which must include some experience performing an equivalent role within a listed institution. This experience might have been undertaken outside of the UK or US, but we would require the successful candidate to have deep financial services technical knowledge and ideally, experienced in software, enterprise sales or a SaaS business
• Ideally, direct public markets experience including leading or advising businesses through IPO
• Track record of maintaining strong relationships with the equity research analyst and investor community

• Clear and engaging communication and interpersonal skills with proven confidence presenting in a public forum
• Strong written and visual presentation skills, producing pitch/presentation materials of a high professional standard 
• Desire to work in an open, flat, collaborative and fast paced environment

• Strong financial acumen and accounting knowledge with a robust understanding of bank financials and key metrics
• Corporate finance skills with ability to interpret complex financial models and valuation analysis 
• Particular understanding of UK bank and tech valuation methodologies used by analysts and industry valuation metrics and trends
• Strong banking/fintech industry knowledge and a deep understanding of the capital markets
• Comprehension of the FCA listing rules and disclosure requirements

Our recruitment process:

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. 

In general you can expect the below, following a chat with one of our Talent Acquisition team:

Stage 1 - 2x 30 minute interviews with our Chief of Staff to the Group CFO and our Head of Strategy

Stage 2 - 30 minute interview with our Director of Corporate Affairs

Stage 3 - 30 minute interview with our Group Chief Financial Officer

Applications for this role will close on Friday 30th August at 5pm.

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. 

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.