Group Manager- GPO-OTC- Transformation

Introduction
At IBM we know that transformation drives change and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities

• We are seeking a highly experienced and driven Global Process Owner to lead the transformation of our Order to Cash (O2C) processes within our finance and accounting function. The successful candidate will be responsible for driving the analysis design and implementation of process improvements across multiple business divisions and regions including the Americas EMEA and APAC. This role requires a strong leader who can influence and impact work delivered from multiple centers across US and Chennai India and collaborate with multiple senior stakeholders at the client end.
• Lead the transformation of the O2C process focusing on optimizing efficiency reducing costs and enhancing customer satisfaction.
• Collaborate with cross-functional teams to identify areas of improvement and develop strategic plans to achieve process excellence.
• Develop and implement global standards policies and procedures for the O2C process ensuring compliance with financial regulations and industry best practices.
• Work closely with senior stakeholders to understand their requirements and ensure that the O2C process meets their needs.
• Apply experience with large scale SAP S/4HANA migration to identify potential risks and its process impact
• Contextualize Order to Cash processes such as collections dispute resolution etc. such that it highlights root causes for resolution.
• Analyze different reports to infer impact on the processes and underlying dependencies.
• Articulate insights and recommendations to different sets of stakeholders including business and technical audiences.
• Drive the analysis and implementation of technology solutions to enhance the O2C process including automation and AI
• Monitor and report on key performance indicators (KPIs) to measure the success of process improvements and identify areas for further enhancement.

Required Technical and Professional Expertise

• Bachelor’s degree in finance Accounting or a related field; MBA or relevant postgraduate qualification preferred.
• Minimum 10 years of experience in finance and accounting with a focus on O2C processes.
• Proven experience in leading and managing global process improvement initiatives preferably in FMCG industry.
• Strong knowledge of Order to cash / AR management including SOX and industry best practices.
• Excellent leadership and management skills with experience in managing cross-functional teams.
• Strong communication and collaboration skills with the ability to influence and impact stakeholders at all levels.
• Strong analytical and problem-solving skills with experience in data analysis and interpretation.
• Proficiency in MS Office particularly Excel and experience with financial systems – SAP
• Ability to travel as needed up to 20% of the time.

Preferred Technical and Professional Expertise

• None