Group Manager I, AML Operations (US)

Company Overview

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Job Description

The Group Manager I, AML Operations leads a group of AML operational functions and activities via Team Managers / AML Operations Reps / Analysts / Specialists within a unit and provides guidance, leadership, coaching and development to ensure operational results/ project initiative objectives are achieved for the overall group. Provides a second level of oversight and approval to all investigative functions.

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

Oversees a large team completing processes / transactions / activities characterized by single to multiple step transactions limited systems and jurisdictions, higher volumes and/ or low to medium complexity

Advanced knowledge of the business and operational functions supported

Requires advanced process management knowledge and expert knowledge of the risk profile for team processes supported, strong knowledge in identifying, tracking and resolving gaps

Work focus time horizon is generally medium term with moderate focus on strategic planning

Oversees management of team requiring workforce to decision on acceptable level of risk-Low to Moderate risk potential (loss/reputational) for functional area

Acts as a team escalation contact for issues raised from other internal groups, partners and / or customers

Involves regular contact with cross-functional teams across TDBG or external contacts or customers

Manages a group of AML & Sanctions professionals providing operational support to partners

Acts as key liaison with partners and external groups and provides subject matter expertise at the department level

Key escalation point for significant risk/exceptions

Monitors service and control standards against, overall business / department objectives

Develops and maintains effective working relationships with internal and external partners for the purposes of delivering optimal customer service

Coaches to ensure operational problems are handled appropriately, and participates in the negotiation and resolution of complex and/or escalated issues where necessary

Contributes to the development of the business plan and operationalizes the plan and delivers on assigned service or functionality

Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD's operating model to maximize efficiency, effectiveness and scale

Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise

Sets the standards for operations and manageability across the business / function ensuring services are built from the ground up

Proactively identifies key business opportunities, researches and recommends enhancements / modifications, develops strategies to achieve recommendations

Ensures department operates in compliance with applicable internal and external requirements

Ensures appropriate reporting and escalation of issues based on risk profile

Follows and ensures employees are knowledgeable of and comply with Bank and industry codes of conduct

Leads relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements

Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations

Responsible for management of the overall team providing both leadership and guidance

Sets targets and objectives for the team, and deliver results

Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered

Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees

Requirements

Must be eligible for employment under regulatory standards applicable to the position.

University degree/college diploma or equivalent

5+ years relevant experience

Proficient knowledge of AML operations standards, procedures, laws, rules and regulations

Knowledge of current and emerging trends

Skill in using analytical software tools, data analysis methods and reporting techniques

Skill in using computer applications including MS Office

Skill in managing budgets and resource allocation

Skill in mentoring, coaching and performance management

Ability to communicate effectively in both oral and written form

Ability to work collaboratively and build relationships

Ability to work successfully as a member of a team and independently

Ability to implement and evaluate program/project activities to ensure completion

Ability to exercise sound judgement in making decisions

Ability to analyze, organize and prioritize work while meeting multiple deadlines

Ability to process and handle confidential information with discretion

Ability to establish goals and objectives that support the AML Operations strategic plan

Hours

40

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.