Group Product Manager

If you are a current Chamberlain Group employee, please click here to apply through your Workday account.
Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide.
As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem.
This role is within Chamberlain Group's Product Management Group function. A successful incumbent is expected to (i) Develop, communicate and implement product strategy for assigned business unit product portfolio; deliver brand strategy, product portfolio management, integrated marketing planning and pricing strategies and (ii) Drive annual and multi-year operating plans and results for their product portfolio, which is aligned to overall Chamberlain Group business objectives (revenue, gross profit, operating income, quality, delivery, cost and innovation); track product portfolio financial performance; ensure organizational alignment of product portfolio priorities and goals. Education requirements include: Bachelor's Degree in Business, Marketing, Computer Science, Engineering or related field; Experience requirements include: 5+ years in Engineering, Marketing and/or Product Management.
Job Responsibilities:

• Develop, communicate and implement product strategy for assigned business unit product portfolio; deliver brand strategy, product portfolio management, integrated marketing planning and pricing strategies; lead and provide oversight for product category strategy within business unit product portfolio
• Drive annual and multi-year operating plans and results for their product portfolio, which is aligned to overall Chamberlain Group business objectives (revenue, gross profit, operating income, quality, delivery, cost and innovation); track product portfolio financial performance; ensure organizational alignment of product portfolio priorities and goals
• Support achievement of full P&L objectives for the business unit, driving profitability, volume growth and market share, as well as execution of product and services
• Lead team of product managers to achieve product portfolio average net selling price and gross margin by recommending and implementing pricing objectives, strategies, and guardrails to extract maximum value on new and existing products; focus on growing revenue through product line mix and average net selling price improvements, improving margin through cost reductions and updating product line with incremental innovation, growing engagement through improvements to user experience
• Define and communicate the product portfolio vision in support of the business unit strategy, including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development and releases, sustaining product support and insight driven; product strategy should include both hardware and software focus in order to deliver compelling user experiences
• Develop and implement the strategy for their product offering, brand, and channels; partner with marketing, sales, and customer experience leaders to develop go-to-market strategies to win in targeted customer segments; lead the creation of end-to-end operational plans to drive profitably, grow and scale the business; work cross functionally to ensure achievement of product line objectives
• Serve as Product Owner leading cross-functional collaboration to develop and deliver connected services required for product portfolio; own the implementation and sustaining of the end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases and winning value propositions
• Ensure the cross-functional marketing team has the necessary processes and procedures in place to manage the quality, cost, and delivery of products; identify areas for improvement, propose improvements to leadership and ensure team takes action when corrections are needed
• Interface with analysts, media/PR outlets, key industry conferences in order to educate customers, partners and end users about our vision, strategy and new product innovations; represent the company with customers, competitors, trade associations, government agencies, professional societies and similar groups
• Lead the development of a clear after-sales and service strategy to ensure customers are cultivated and supported in the long term, with the Customer Experience and Marketing teams, as appropriate
• Provide product content guidance and prioritization, integrated marketing planning and pricing strategies, facilitating and/or leading daily scrum activities, and executing against clearly defined timelines
• Protect Chamberlain Group's reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

• Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
• Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policies
• Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
• Lead and motivate individuals and teams to create a workplace culture that is consistent with the Chamberlain Group mission, vision and values

Job Requirements:

• Bachelor's Degree in Business, Marketing, Computer Science, Engineering or related field
• 5+ years experience in subscription-based mobile app product management
• Ability to work in Matrix and Agile software development environment
• Understand and have experience with Agile Scrum methodologies or other commonly used tools
• Able to travel up to 25% - domestically and internationally
• Master's in Business Administration
• Prior experience managing hardware and software offerings; experience managing product portfolio with multiple categories
• Comfortable interacting with highly technical development teams

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Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.