Group Product Manager - Default Servicing

About the team

Valon’s Product team is a growing, fast-paced team with a goal of building a mortgage servicing platform that empowers mortgage servicing agents to focus on providing exceptional services and delivers a phenomenally transparent product experience to homeowners. As Group Product Manager of Default Servicing, you will own and drive forward both the homeowner and servicing team member experience end-to-end in our web, mobile channels, and digital notifications. Stuff happens and sometimes homeowners need help to get back on track with their obligations. Your team will make this experience frictionless, empathetic, and compliant. You’ll be working closely with our world-class engineering team to design, build and scale a fintech platform that transforms complicated mortgage regulation into intuitive, seamless user experiences.

As a Group Product Manager, you’ll: 

• Define, own, and deliver business-level objectives and product strategy for the default mortgage servicing teams
• Lead by example, at times, working alongside the team in defining requirements, workflows, interaction, user journeys, process/screen flows, and wireframes
• Develop and execute a technical vision that embeds our products throughout the Valon ecosystem
• Drive efficiency and automation for Valon’s operational teams working with homeowners on the front lines
• Create and manage teamwork plans, including staffing and budgets
• Contribute to the product management cohort by mentoring junior PMs and evolving the product methodology
• Create & present business cases and business models for new product investments, and measure/quantify success of product launches
• Define simple, generalizable technical solutions to ambiguous problems and outline the solutions via clear and executable product requirements 

Ideal Background

• You have managed a product foundational in nature, providing the digital bedrock for multiple use cases and platforms
• You thrive in ambiguity, you can iterate and deliver products quickly
• You have a proven track record of building and launching delightful products through a customer-centric, iterative approach
• You have experience building and managing cross-functional teams
• You have excellent 360 degree stakeholder management skills
• You are the mastery of key product management concepts, including a deep technical understanding of how software works, how to structure a good sprint process, and how to take a product from concept through launch
• You are able to make decisions quickly in a fast-paced work environment

Minimum Qualifications

• 6+ years of product management experience in technical, complex product portfolio. 2+ years managing other product managers in a fast-paced, high-tech company environment
• BA/BS degree or equivalent work experience
• MBA, other advanced degree or equivalent experience is a plus
• Familiarity and comfort working with financial and regulated systems also a plus
• Excellent written and verbal communication skills, and the ability to foster conversations that build consensus

Benefits List

What we can offer: 

• Compensation; base compensation with a meaningful stake in the company via equity and our performance bonus program
• Health & well-being; we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits, One medical membership, and Talkspace to provide mental health support
• Food & meal allowance; in-office snacks, drinks, Tuesday dinners, and $400 monthly stipend towards your lunches or groceries
• Grow together; learning & development opportunities including regular review cycles that feature 360 degree feedback.
• Equipment; we’ll provide you with the equipment you need to be successful and a one-time $200 stipend for your initial desk setup
• Generous time off; paid time off, uncapped sick days, and 11 company holidays
• Baby bonding time!; 3 months off for birthing parents and 2 months off for non-birthing parents - fully paid so you can focus your energy on your newest addition