Group Product Manager - Events

Klaviyo is a powerful data-driven marketing automation platform that has established a competitive advantage in the market by democratizing tools for all businesses to leverage their own data at scale.

The Events Group is responsible for our highly scalable real-time data pipeline that processes billions of events monthly across data sets growing to petabyte scale. The value in this events pipeline, however, is in the use-cases it serves downstream for the rest of the Klaviyo platform. As the GPM for our Events Group, you will be establishing a vision alongside Engineering and empowering the team to prioritize and execute on an impactful roadmap in service of helping our customers better leverage their data for faster decision making, business understanding, and real-time targeted communications at scale. While the Events Group is heavily data infrastructure oriented, having ownership over such critical infrastructure means these teams are deeply involved in ensuring our data layers can not only scale along with our growing customer base but that we’re optimizing for forward thinking use-cases aligned with customer needs and Klaviyo’s long term vision.

How you’ll make a difference

• Group Product Managers are outstanding leaders, managers, coaches, and mentors. As such, they positively impact the contributions and career trajectories of many Klaviyos. 
• Group Product Managers are exceptional at articulating their thinking through the written word.  By being great and prolific communicators, they are force-multipliers at Klaviyo.
• Group Product Managers lead by example. The rigor they apply to decision making is extreme, so we make the best decisions at all times.
• But most important of all, Group Product Managers drive business outcomes, which in turn help our customers grow. 

What you’ll do

• Lead, manage, coach, and mentor - you will be a leader within the company, you will be a manager to the people on your team, you will be a coach and mentor to other Klaviyos.
• Collaborate and communicate - you will collaborate with all teams within the company and all parties outside of the company to be most effective in your role.
• Set product vision - you will help define our vision for a reliable, stable, and easy-to-use platform. You will ensure projects with the largest impact get prioritized for your product areas, guiding PMs as they work towards a greater vision. 
• Learn - you will be a voracious learner. A lack of experience/knowledge around a challenge is an invitation to dive deep and become an expert in that area. You should love learning and tackling new challenges.

Your First 90 Days

In your first 30 days:

• Immerse yourself in an onboarding program that introduces you to the company and the product.
• Spend time in Support, helping customers work through issues. There’s no better way to learn the product and to get to know our customers.
• Observe our Sales and Success teams in action.
• Be introduced to everyone you need to know to be successful in your role.

In your first 60 days:

• Start managing the Product Managers on your team.
• Critically evaluate how we work, and identify ways to improve your team’s impact and efficiency.

In your first 90 days:

• Take the ways we can improve that you identify, and start implementing them.
• Lead the evolution of the strategy and roadmap for your product areas. 
• Start contributing to knowledge sharing with the larger product team. We value learning and growth very highly.