Group Product Manager (SCM Autonomation)

Coupang is the world's fastest and largest growing ecommerce company. Coupang is the largest e-commerce company in Korea, delivering millions of items, including fresh groceries, within hours to millions of people, 365 days a year. Our mission is to create a world in which customers wonder, ‘How did I ever live without Coupang?’ Korea is one of the fastest growing e-commerce markets in the world, and Coupang is a leader in this fast-growing industry.

We have been named as one of the ‘50 Smartest Companies in the World’ by MIT Technology Review, and as one of Forbes magazine’s ‘30 Global Game Changers.’ In 2020, we placed second on CNBC’s ‘Disruptor 50’ list.

Coupang is a global company with offices not only in Seoul, but also in Beijing, LA, Seattle, Shanghai and Silicon Valley. 

Team & Role overview

SCM Autonomation team is responsible for building products, deep data science capabilities, analytical frameworks and owning processes end to end to provide world class solutions to our customers in term of products availability (measured as Instock) on platform and at the same time solving it at right cost to business (measured as Scrap and/or Inventory turn). This role will involve building products for Fresh-Grocery, fastest growing category in eCommerce across world, involving low shelf-life SKUs which bring another level of complexity all together.

What you will do

Defining product vision, roadmap for SCM product related to Inventory planning, Vendor Supply design stack (related but not limited areas - Forecasting, Replenishment, Capacity orchestration, Selection mgmt., Inventory optimization in multi-echelon supply network, Policy Engine) Building products for Fresh (grocery, low shelflife SKUs) and building features for evolving use cases for a very large scale and very fast-growing supply chain Establishing product features prioritization approach and ruthlessly prioritizing multiple projects Defining product success metrics, building hypothesis, designing & conducting POC before building features for scale Benchmark current products & SCM processes with best in class externally and bring step function change Defining programs involving product features across functions, collaborating and owning end to end launch Improve Data quality / visibility / transparency Collaborating with other product owners across functions to deliver seamless experience to end customers

Essential Qualifications

• Bachelor's degree in Computer Science, Engineering or equivalent experience
• 8-12 years of experience in Product Management in SCM domain, launching high impact features/programs in Inventory/Supply/Demand management areas
• Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture
• Demonstrated ability to work with cross-functional teams and manage multiple projects
• Bias for action and willingness to get your hands dirty to get the job done
• Sound business judgment and proven ability to effectively communicate and influence others 
• Excellent analytical thinker and excellent skills in Excel / SQL

Preferred Qualifications

• Experience in e-commerce, startup companies, retail/FMCG companies
• Master’s degree in supply chain management or MBA 
• Experience in Supply chain / Planning (demand / inventory) domains
• Exposure to R / Python