Growth Account Manager

Role: Growth Account Manager SEA & India

Focused Markets: Vietnam, Thailand, Cambodia, Philippines, India (Position based in Singapore)

Vonage's Vision

At Vonage, we're on a mission to redefine communication in the digital era. We're at the forefront of the cloud-based, real-time business communication landscape, offering pioneering API solutions for voice, messaging, and video. Our dynamic sales team combines enthusiasm, customer-centricity, and a drive to forge new paths in expanding existing accounts and discovering new clients.

Role Significance

As our Growth Account Manager for SEA & India, you're not just managing accounts, you're cultivating relationships. Your role is pivotal in nurturing our existing tech-forward client base while also identifying and engaging with emerging high-growth companies. We're the go-to partner for businesses embedding communication into their DNA, creating unparalleled customer experiences. We're on the hunt for visionary leaders passionate about innovation and customer success.

Responsibilities:

• Actively seek out new business opportunities, leveraging your sales acumen and network.
• Drive substantial revenue and margin growth across the Focused Markets - Vietnam, Thailand, Cambodia, Philippines and India.
• Strategically manage and expand your portfolio of accounts, enhancing their value through upselling and cross-selling new Vonage services and features.

Collaborative Teamwork:

• Engage with various internal teams (pre-sales, engineering, product managers, pricing, marketing, operations, etc.) to secure the necessary resources for deal closure.
• Coordinate with engineering and technical teams to align project scope, balancing diverse team demands to deliver optimal client outcomes.
• Facilitate a seamless transition to customer success management post-implementation through ongoing, supportive client engagement.

What You'll Bring to the Role:

• Strategic Sales Acumen: Utilize a solution-focused approach to maintain and expand a robust pipeline, consistently exceeding sales targets with innovative strategies.
• Team Collaboration: Work seamlessly with the Vonage pre-sales engineers, effectively communicating customer objectives and spearheading internal efforts to realize these goals.
• Time Management Expertise: Thrive in Vonage's fast-paced environment by prioritizing tasks that yield the most significant impact, ensuring efficient use of time and resources.
• Market Insight Contribution: Provide valuable field insights to leadership, influencing strategic planning and budget allocations for regional investments.
• Forecasting Excellence: Demonstrate exceptional forecasting abilities, showcasing the foresight and reliability expected of a visionary business leader.

Application Prerequisites:

• Seasoned Experience: At least 5 years in technology sales, with a focus on CPaaS, SaaS, Cloud, Voice or A2P messaging.
• Proven Growth Driver: A verifiable history of generating new business growth in emerging markets.
• Performance Excellence: A consistent record of meeting or surpassing KPIs and sales quotas.
• Relationship Mastery: A proven talent for forging robust relationships with senior executives across multiple departments.
• Innovative Self-Starter: A blend of creativity, curiosity, and adaptability, coupled with the ability to excel independently and in team settings.

What's in it for You:

• Dynamic Work Environment: Engage in stimulating work that promises substantial career advancement opportunities.
• Advanced Technology Portfolio: Access to a comprehensive suite of cutting-edge technologies to enhance customer solutions.
• Market Expansion Opportunities: Unique chances to foster growth and make a significant impact in emerging markets.
• Competitive Compensation: An attractive salary and benefits package, including unlimited discretionary time off.
• Work-Life Balance: Enjoy the flexibility of a work-from-home option, fostering a balanced and productive lifestyle.

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