Growth Operations Manager, User Acquisition

About the Role

The Growth operations team is responsible for growing our consumer base, and increasing their engagement, while also being the advocate of the consumer internally in Uber. We serve millions of consumers every day and we work with stakeholders across the business to deliver the best possible experience and outcomes for our consumers.

We are looking for a sharp, highly motivated candidate to join our Japan Growth Operations team - we currently have multiple open roles in this team, hence we will be sourcing for all of them throughout the hiring process.

All are meaningful roles passionate about developing and executing strategies to ensure Uber Eats hits its growth goals at the lowest possible investment and responsible for incubating new initiatives and experimenting with the goal of continuing to improve the value of every customer to Uber.

---- What You'll Do ----

1. Ideate, create and execute acquisition campaigns to fuel Uber Eats' continued new user growth
2. Actively participate in the team's efforts to elevate the broader team's impact and collaborate on setting the strategy
3. Be curious and proactively search for new acquisition channels or features which could improve our user acquisition efforts and provide a seamless Eater experience
4. Continuously challenge the status quo with a belief that opportunities for improvement persist

---- What You'll Need ----

1. Strong problem solving skills rooted in data-driven insights that guide sound decision making, preferably with experience in experiment design (A/B testing, statistical analysis etc)
2. Fluent English (written & spoken)
3. Proficiency in SQL or other (related) programming language
4. Strong project management and stakeholder management capabilities. Scaling new initiatives will occur quickly and require working across teams in Japan
5. Good communication skills that will allow you to clearly explain your work and to participate in constructive debate
6. A growth mindset

---- Preferred Qualifications ----

1. A passion for seeking complex, challenging, and ambiguous problems that warrant ambition and perseverance
2. A background in consumer growth with a digital platform or another consumer product or service company

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].