Growth Product Manager Nanodegree - Accelerator Mentor

Position Overview: Accelerator mentor are industry professionals who provide world-class technical support to our learners in their Nanodegree journey. All our session leads are handpicked through a rigorous selection process so that we can truly be #studentfirst.  As a mentor you will be meeting virtually on a weekly basis with your students for 1:1 sessions activities and deep dive sessions. Required skills/qualifications:

• Fluency in English both written and spoken

• 4+ years of working experience related to the below skillsets.

• Technical competence: Product Analysis & Growth Loops Growth strategy and experimentation product strategy A/B testing funnel and cohort analysis customer acquisition and retention LTV and churn optimization monetization strategy and pricing user and buyer persona development UX optimization and journey mapping channel strategy and data-driven decision-making.

• Graduate from a Udacity Nanodegree Program is a added plus

• Experience teaching technical concepts and public speaking

• Experience organizing technical talks or webinars

• Positive character trusted by the students creating emotional ties in the group

• Existing tech network and experience in technical conversations & discussions

• Flexibility at their current job to take this challenge part-time as an external contractor

Responsibilities:

• Provide technical support for students daily over an online community forum

• Answer questions around course content over the forum and facilitate content for students who get stuck in learning

• Participate in organizing community activities in coordination with the forum’s admin to ensure a fun and engaging learning environment and to help in improving students’ progress (such as online webinars technical quizzes technical challenges..etc)

• Share interesting extracurricular information over its dedicated categories such as content-related news articles and useful resources to enrich the personal and professional aspects of the community

• Attend regular online meetings/ office hours with Udacity representatives through zoom the online forum or other medians if needed.

• Be responsive over close groups and discussions with Udacity representatives

• Encourage engagement through discussions webinars and technical activities.

• Redirect learners to appropriate support channels and escalate issues to the Mentor Operations team when needed.

Why should you apply?

• Earn additional income working from the comfort of your own home

• Contribute to a vibrant international student community

• Stay updated with the latest in cutting-edge technologies

  • #LI-DNI