Growth Support Specialist Senior

RSM US LLP · Philadelphia, PA

Company

RSM US LLP

Location

Philadelphia, PA

Type

Full Time

Job Description

Growth Support Specialist Senior

Philadelphia, PA

Administrative Professional

Job Description

Req ID: req32402

Growth Support Specialist Senior Summary:

The Growth Support Specialist Senior is responsible for collaborating with engagement leaders, market development teams, and business development professionals to support all aspects of line of business and industry marketing and growth activities. They are responsible for coordinating and mastering growth platform tools to support marketing and business development initiatives, including but not limited to go-to-market, launch and pursuit teams, market-facing sponsorship and events, campaign support, maintenance of data quality, and preparation of proposals and pursuit deliverables. They are responsible for maintaining the integrity of team growth dashboards, eCRM management and reporting, database management and analytics, local events, and assist as needed with sponsorships and participation in industry and trade membership activities. The Growth Support Specialist Senior is responsible for supporting complex and/or regional go-to-market, launch and pursuit teams. The Growth Support Specialist Senior will collaborate with engagement leaders to produce brand and risk compliant marketing and pursuit deliverables. They may collaborate with the Pursuit B proposal team (PBPT) to develop proposal skills and create pursuit deliverables with the opportunity to join the PBPT. The Growth Support Specialist Senior will provide training and mentorship.

Essential Duties:

  • Coordinate growth strategy withgo-to-market, launch and pursuit teams, relationship leaders, business developers, and other internal market development teams such as Internal Marketing and Communications, National Data, and the North American Pursuit and Proposal teams.
  • Actively engaged in multi-faceted and high-value pursuit management and team support
  • Develop team structure and keep stakeholders on the same page while prepping for meetings and driving the pursuit process
  • Actively engage with CRM platform to monitor growth and relationship activity tracking and due dates
  • Elevated CRM skill set to create and provide relationship insights and reporting
  • Perform research to provide individual pursuit, industry or line of business insights
  • Maintain database of marketing collateral, proposals and presentations
  • Create and coordinate delivery of pursuit deliverables
  • Support IMC market development manager initiatives forgo-to-market, launch and pursuit teams, events, and/or campaigns
  • Serve as liaison and point of contact between go-to-market, launch and pursuit teams and market development managers
  • Coordinate activities and manage relationships with various trade and industry groups
  • Maintain working knowledge of systems, tools, and resources that may be beneficial to client servers (i.e. Collateral, white papers, research, events, client reports, sales pipeline reports, etc.)
  • Pursuit database management
  • Entering, tracking, and reporting of all types of eCRM activities
  • Provide ad hoc reporting on marketing and related activities as requested
  • Assist go-to-market, launch and pursuit teams and growth initiatives by managing growth dashboard
  • Conduct research on targets and pursuit companies; assist with development of account plans
  • Track key demographic information
  • Development of sales pipeline
  • Review pursuit deliverables to monitor brand and risk compliance and quality assurance standards while ensuring adherence to Associated Press (AP) and RSM styles, proper formatting, and firm branding guidelines.
  • Ensure effective support of relationship development and growth strategy by collaborating with ESS growth team leaders, engagement leaders, business developers and launch and pursuit teams.
  • Other duties as assigned

EDUCATION

  • Associate degree or equivalent experience in related field

TECHNICAL/SOFT SKILLS (Required)

  • Demonstrates a comprehensive working knowledge of tools, resources and technology required with assigned responsibilities
  • Proficient with customer relationship management software
  • Advanced Microsoft Office skills
  • Strong written and verbal communication and interpersonal skills
  • Ability to multi-task
  • Ability to learn other platforms (i.e. Microsoft Dynamics)
  • Strong grammar and proofreading knowledge
  • Strong organization, prioritization, and time management skills
  • Strong attention to detail

EXPERIENCE

  • 3-5 years' relevant experience in a related field or area
  • 1+ years prior experience managing multiple projects
  • Demonstrated experience managing multiple projects of low to moderate risk
  • Ability to interact with multiple levels of leadership

LEADERSHIP SKILLS (Required)

  • Cultivates a safe environment to ask questions, share innovative ideas and make suggestions; provides coaching on an informal basis
  • Provides on-the-job training and directs others to relevant development opportunities
  • Provides relevant and timely performance feedback to others, both positive and constructive
  • Provides peer-to-peer collaboration and guidance
  • Provides mentorship and feedback
  • Career navigator
  • Helps build a diverse and inclusive culture in the workplace

*Location Flexible

You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.

Experience RSM US. Experience the power of being understood.

RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.

Location Street Address: 30 South 17th Street, Suite 710, Philadelphia, PA 19103 USA

Region: National

Position Type: Experienced

Job Type: Full Time

Degree Required: None

Travel Required: No

Sponsor candidates who are not eligible to work in US: No

Requisition ID: req32402

Date Posted

03/12/2023

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