GTM Enablement & Acceleration Associate Specialist, Sales

Key Responsibilities:

• Collaborate with cross-functional teams to design, implement, and refine enablement programs for the Sales team, ensuring alignment with the Target Operating Model and learning strategy.
• Prioritize enablement projects and initiatives to align with company OKRs with the support of your manager.
• Ensure alignment and adoption on sales tech stack (Highspot, Gong, Attention Tech, Salesforce, Cadencing Tool, Madkudu) with relevant strategic GTM Initiative to streamline processes, improve efficiency, and enhance buyer and seller experience.
• Support global AEs and XDRs in their outbound cadencing efforts facilitating the handshake between Sales and Marketing via training, content, and facilitation of new initiatives
• Identify and prioritize internal training needs through stakeholder management, data analysis, and industry trends.
• Develop and lead certification and learning plans focused on delivering results & exceptional buyer experiences, with an initial focus on add-on & outbound methodology (training, materials, tools, and processes).
• Lead and Coordinate onboarding and new hire training via the development of Aircall Spark
• Facilitate training sessions, manage knowledge assessments, and implement certification programs to ensure all Sales team members possess the necessary skills and knowledge to thrive.
• Partner with operational managers to identify and address training gaps.
• Document policies and processes to support program execution and global adoption.
• Partner with product marketing to stay abreast of product developments and updates to integrate them into your training program.
• Support the Business System team, Sales Operation team, and operational leaders on enabling and enforcing tech stack governance, system optimization, and data reporting capabilities.
• Coordinate with XDRs leaders to improve and enhance enablement for our global XDRs team
• Collaborate across GTM Enablement, Product Enablement and Instructional Design teams to leverage existing content for Aircall AEs and XDRs teams
• Analyze program impact, measure success, and recommend improvements for continuous optimization.

You're a Perfect Fit If You Have:

• Experience in GTM enablement at a software/SaaS company.
• Proven track record of leading projects from ideation to execution, including stakeholder management, communication, training delivery, and results tracking.
• Previous sales or outbound experience as XDRs or AE.
• Good public speaking and written communication skills.
• Collaborative spirit with the ability to work effectively in diverse teams and cultures.
• Experience in preparing and delivering engaging presentations and training for diverse audiences.
• Execution-oriented mindset with the ability to deliver large projects in smaller, digestible stages.
• Exceptional coordination, facilitation, and critical thinking skills.
• Nice to have: analytical skills to assess behavioral changes and business outcomes.
• Nice to have: Ability to explain technical solutions, establish goals, identify trends, and leverage data for decision-making.