GTM Operations Analyst

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator.

About You:

Tulip is currently looking for a GTM Operations Analyst to join the team. The ideal candidate is an analytical thinker, focused on iterating upon process and procedure, and can act as a subject matter expert. They’ll have strong Salesforce experience with a talent in storytelling through data. This role will work closely with all go-to-market channels including sales, customer success, marketing and partnerships. You’ll use your critical thinking and joy for problem solving in your day to day.

What skills do I need? 

• 1-2 years of experience in sales operations
• Effective verbal and written communication skills
• An ambassador for change management
• Proficiency in Salesforce, Sales Methods, Process, Systems and Tools
• An affinity for high-growth, performance- and deadline-driven environment
• Demonstrated proficiency in Microsoft Excel or Google Sheets
• Familiarity with Business Intelligence tools and Sales Analyses
• Have worked at multiple levels of Management and Sales Teams
• Familiarity with tools like Marketo, Outreach.io, Gong.io, Kluster.io, LeanData, CPQ etc

Key Responsibilities:

• Identify and enable best practices within the sales tools to optimize the overall process 
• Use sales operations efforts to enable leadership and align departments
• Develop and review existing analyses to turn insight into action and guide the sales team.
• Support thought leadership activities, sales enablement approaches, and go-to-market strategies.
• Identify roadblocks in sales processes, develop, and implement solutions
• Assist with a variety of ad-hoc Sales Operations tasks and projects, including testing, integrating, and maintaining new features and tools
• Provide front-line support to Sales by troubleshooting and resolving issues in sales tech stack. 
• Support territory management through TAM analysis and data hygiene
• Dashboard creation and reporting

Key Collaborators:

GTM Operations, Marketing, Strategic and Commercial Sales Leads, Partner / Channel, Sales Enablement, Customer Success

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.