GTM Operations Manager

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.

Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.

We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.

Position Overview

The GTM Operations Manager is a high-impact role at Agiloft who: 

Innovates constantly our analyses, processes, and systems so we can always be one step ahead of our fast-paced GTM team needs.

Uncovers data-driven insights that have immediate impact in our Field execution and sustain our top-line growth and retention.

Works cross-functionally with a “one-team” mind-set with other departments, including our Finance, IT and HR teams.

Leads and mentors a group of GTM professionals

Job Responsibilities

• Leads a team of GTM professionals focusing on providing data-driven insights to the organization, producing team and individual goals aligned with the company’s goals, and monitoring team projects
• Provide guidance to team members for individual success and career growth while managing individual and team performance and expectations
• Hire, mentor, and train new team members as needed to ensure success
• Work closely with VP, GTM Operations to manage initiatives and projects
• Work with the Field to uncover areas of revenue opportunity in our customer and prospect base 
• Supports GTM Operations Functional leads with Planning/Budgeting 
• Optimize the Field experience in Salesforce and other relevant systems, partnering with Sales Enablement and IT 
• Act as Business Analyst in the implementation and optimization of various GTM tools, translating Field needs into business requirements for the IT team
• Support in developing and maintaining formal reporting packages for Management and Board use 
• Know the forecasting process and work to make our forecasting more accurate 
• Document processes and methodologies 
• Interpret, evaluate, and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making 
• Create operational efficiencies through process automation and optimization to help drive growth and scalability
• Contribute in operational efforts to provide data and reporting that will provide sales managers with insights to run their teams effectively 
• Maintain clean system data to provide the most accurate reporting (data normalization / standardization) 
• Build and maintain cross functional relationships with supporting sales functions 
• Other duties as assigned 

Required Qualifications

• Bachelor’s Degree in Finance, Economics, Mathematics, or a related field 
• 1 to 3 years’ operating in high growth environments, particularly in the technology industry, management consulting and/or investment banking. Experience in SaaS is a plus. 
• Fluent Salesforce user: complex dashboards & reports, custom report types, calculated fields, workflows (admin certification a plus) 
• Exceptional quantitative and MS Excel skills (sumifs, index/match and vlookup, pivots) 
• A solid understanding of data visualization techniques
• Intermediate or higher Tableau, Domo or Power BI skills is a plus 
• Python or R programming language for data analysis and statistics is a plus 
• Excellent written and verbal communication skills. 
• Strong attention to detail 

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at [email protected].

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.

Applications will be reviewed as submitted. There will be no application deadline for this opportunity.