GTM Sales Strategy & Operations Manager

· Remote

Location

Remote

Type

Full Time

Job Description

JustworksJobs
GTM Sales Strategy & Operations Manager

GTM Sales Strategy & Operations Manager

Reposted 6 Hours Ago
Easy Apply
New York NY USA
Hybrid
138K-151K Annually
Senior level
HR Tech • Payments • Professional Services • Software
Our mission is to help entrepreneurs and businesses grow with confidence.
The Role
Manage GTM strategy and operations territory planning and account segmentation to enhance revenue efficiency and scalability while collaborating with Sales leadership and cross-functional teams.
Summary Generated by Built In
Who We Are

At Justworks you’ll enjoy a welcoming and casual environment great benefits wellness program offerings company retreats and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive entrepreneurial environment are interested in building something meaningful and having fun while doing it we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values which are reflected in our product and in our team.

Our Values

If this sounds like you you’ll fit right in.

Department

Revenue Effectiveness

Role Summary

You’ll act as a core business partner to sales and revenue leadership responsible for designing and executing territory planning account segmentation and GTM rules of engagement that align SDR/SDO AE Revenue Expansion and CSM motions. You will translate strategic direction into operational frameworks processes and measurement—driving greater revenue efficiency scalability and growth. This is a role that blends strategic thinking analytical rigor and hands-on process design/operational delivery.

Your Success Profile

What You Will Work On

  • Partner with SDR/SDO leadership AE leadership and CSM leadership to define territory and book-of-business design across inbound outbound and expansion motions.
  • Develop and maintain an account segmentation model (e.g. TAM motion industry size geography) that drives assignment of accounts to SDO/SDR AEs CSMs and channel/partner motions.
  • Define and implement rules of engagement for each motion (SDO/SDR → AE hand-off; AE → CSM hand-off; renewals/expansion; referrals) ensuring clarity on roles responsibilities and hand-off criteria.
  • Lead the annual (and quarterly) territory planning and partner with the revenue planning team on capacity modelling process: map accounts/regions set target capacity allocate resources model productivity and growth.
  • Establish and track KPIs and dashboards for territory coverage market penetration rep capacity pipeline conversion segment growth expansion/upsell performance NRR/NR (Net Revenue Retention / New Revenue) and earned-growth.
  • Conduct data analysis to identify performance gaps market opportunity rep productivity constraints territory imbalance or segmentation inefficiencies; generate actionable recommendations.
  • Work cross-functionally with Revenue Enablement (or Go-to-Market Readiness) Marketing Ops Partner Ops and RevOps teams to ensure process technology and data alignment (e.g. CRM flows segmentation logic reporting structure automation).
  • Drive governance for GTM processes: territory change management quarterly business reviews (QBR) with Sales leadership forecast accuracy review sales hygiene.
  • Bring in future-looking capability: identify where AI/automation can augment territory effectiveness rep workload balance lead routing account prioritization and hand-off processes—ensuring that the “junior + AI + senior oversight” model scales the motion without degrading high-touch service.
  • Be a trusted consultant to Sales leadership: translate complex data and segmentation insights into clear business implications; support leadership in decision-making for growth initiatives (new markets channel/partners international launches).
How You Will Do Your WorkWhat You’ll Bring and What You’ll Gain
  • You’ll bring a mindset that the revenue engine is not just “run” but “architected” — you think about the GTM operating model territory pathways and how technology/automation amplifies human performance.
  • You’ll gain exposure to executive-level decision-making in sales growth opportunity to scale a global motion (including new markets channel/partners) and deliver high-impact business change (territory moves account segmentation revamp process redesign).
  • You’ll work in a role where your work directly affects top-of-funnel volume conversion rates and expansion revenue — aligning tightly with our long-term goals of 30%+ YoY growth while managing cost base and operational leverage.

In addition all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener treat people respectfully and have a strong desire to know and help others.
  • Openness - Your default is to be open. You're willing to share information understand other perspectives and consider new possibilities. You’re curious ask open questions and are receptive to thoughts and feedback from others.
  • Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed earnest and dive in to get the job done well with a positive attitude.
  • Integrity - Simply put do what you say and say what you'll do. You’re honest and forthright have a strong moral compass and strive to match your words with your actions while leading by example. 
  • Simplicity - Be like Einstein: “Everything should be made as simple as possible but no simpler.”
Qualifications
  • 5-8 years (or more) of experience in Sales Strategy & Operations GTM Operations Revenue Operations or Sales Planning within a high-growth B2B SaaS or subscription business.
  • Proven experience in territory design quota/capacity modelling account segmentation go-to-market motion design and rules of engagement.
  • Strong business partnering skills: ability to work closely with Sales leadership (SDRs/SDOs AEs CSMs) across GTM functions and influence through data and insight.
  • High analytical capability: comfort with complex data sets Excel/Google Sheets modelling CRM data (e.g. Salesforce) BI tools (Tableau Looker PowerBI) and generating actionable insight from metrics.
  • Excellent process design documentation and change-management skills — able to map workflows implement best practices and drive adoption.
  • Strong communicator: able to distill data and segmentation frameworks into clear recommendations and partner with leadership on strategic decisions.
  • Experience working in a cross-functional matrix (marketing ops partner ops enablement RevOps) and driving alignment across revenue-facing functions.
  • Bonus (preferred): experience in international markets and/or partner/channel motions; exposure to AI/automation in GTM processes; comfortable in fast-growing scaling environment.

The base wage range for this position based in our New York City office is targeted at $137500.00 - $151250.00 per year.

#LI-DG2 #LI-Hybrid

Actual compensation is based on multiple factors that are unique to each candidate including and not limited to skill set level of relevant experience and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. 

For more information about Justworks’ Total Reward Philosophy including all of the perks and benefits we are proud to offer our team members please visit Total Rewards @ Justworks

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity culture and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work our people and our product drives creativity and innovation entrepreneurial leadership and integrity competitiveness and collaboration throughout our business and in the market. We depend on our differences to make our team stronger our workplace more dynamic and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital or familial status disability pregnancy gender identity or expression veteran status genetic information or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs as well as for other covered reasons consistent with applicable federal state and local laws. If you're in need of a reasonable accommodation please reach out to us at [email protected]. Your comfort and success matter to us and we're here to ensure an inclusive experience.

Our DEIB Report 

Skills Required

  • 5-8 years of experience in Sales Strategy & Operations GTM Operations or Revenue Operations
  • Proven experience in territory design and quota modeling
  • Strong business partnering skills with Sales leadership
  • High analytical capability with complex data sets
  • Excellent process design and change-management skills
  • Strong communication skills for data distillation
  • Experience in cross-functional alignment
  • Bonus: Experience in international markets or AI/automation

Justworks Compensation & Benefits Highlights

  • Healthcare StrengthThrough its PEO access to group medical dental and vision from major carriers is positioned as a core advantage for small and midsize teams complemented by mental‑health support and primary care options.
  • Wellbeing & Lifestyle BenefitsWellness offerings include mental‑health services One Medical access fertility and family‑building support and plan‑tier extras such as a complimentary Peloton App One membership.
  • Parental & Family SupportCompany materials highlight generous paid parental leave and family‑oriented programs alongside fertility resources available through partner integrations.

Justworks Insights

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The Company
HQ: New York NY
1165 Employees
Year Founded: 2012

What We Do

Justworks is a cloud-based software platform that takes the busyness out of growing a business and alleviates the unknown. We've combined a simple platform and exceptional 24/7 customer service to help entrepreneurs and businesses grow with confidence by giving them access to corporate-level benefits automated payroll HR tools and compliance support— all in one place.

Why Work With Us

We're building a world in which starting running and joining a growing business is an accessible option for all. If you want to work in an entrepreneurial environment build something meaningful and have fun while doing it join us.

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Justworks Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Hybrid roles are based in NYC Mexico City London Tampa or Toronto and some roles are fully remote.

Typical time on-site: 2 days a week
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HQNew York NY
MX
London GB
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Tampa FL
Toronto Ontario
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Date Posted

05/09/2026

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