GTM Strategy & Operations Manager

As a GTM Strategy & Operations Manager you will drive the optimization of our GTM strategy and execution. You will be a key business partner and collaborator for the CRO Enterprise sales leaders and their direct reports supporting the functional areas covered by the GTM Strategy and Operations team: business partnership analytics systems & tools processes & programs. In this role you will help orchestrate the support needed by the Sales organization to ensure they operate efficiently and effectively to achieve their targets.

Your work will span areas such as: annual planning (e.g. team structures coverage models target setting) ad-hoc analyses and projects to drive optimization (e.g. diagnosing changes in metrics identifying new GTM opportunities) day-to-day operations (e.g. forecasting defining territories advising on deal structures) process improvement program execution and systems and tooling (e.g. evaluation implementation administration).

What You’ll Do:

• Act as primary business partner to the senior sales leaders in the Enterprise segment and their direct reports working collaboratively on all GTM Strategy and Operations topics required to run the sales teams and execute against our targets including: annual planning incentive programs process improvement day-to-day support of deal cycles and operations (e.g. deal desk) GTM structure and coverage models target setting recurring performance reporting (e.g.forecasts MBRs QBRs company leadership and board materials) systems and tooling
• Lead execution of projects and programs across these initiatives through your own work working with other GTM Strategy & Ops teams (e.g. analytics) and working cross functionally with other teams (e.g. Marketing Finance GTM Enablement Product)
• Act as a proactive thought partner and leader for the Sales organization providing data-informed insights PoVs and optimization / improvement opportunities to GTM and Sales leadership
• Be accountable for the success and impact of the segment as measured by the team’s ability to: (1) enable the Sales organization to meet their objectives (2) create an ecosystem of process systems and tools consistently improving the efficiency and day-to-day experience of the sales organization and (3) drive successful completion of projects against the Sales organization’s top priorities.
• Establish KPIs to assess the effectiveness of sales processes and enablement programs driving continuous improvement
• Evaluate and manage technology platforms to enhance team productivity and effectiveness

What We’re Looking For:

• 5+ years of experience in revenue operations sales consulting or a related field
• Proven track record of managing and delivering complex cross-functional programs that drive measurable results in seller productivity and revenue growth.
• Deep understanding of sales processes methodologies and tools particularly Salesforce CRM.
• Exceptional process and analytical skills with the ability to diagnose inefficiencies and design effective solutions.
• Outstanding communication presentation and organizational skills with the ability to influence at all levels of the organization.
• Experience implementing metrics and reporting systems to measure the impact and effectiveness of GTM initiatives.
• Collaborative leadership style with a strong ability to bring diverse perspectives to consensus.
• Self-starter with exceptional multitasking and prioritization skills able to balance attention to detail with swift execution.
• Experience in fast-paced SaaS or startup environments is highly preferred.

What We Do

Navan (Nasdaq: NAVN) is the leading all-in-one business travel payments and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation with 24/7 support along the way Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Why Work With Us

At Navan we’re never satisfied with the status quo and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.

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